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Patient Ambassador (Full-Time) Jobs

Company

TouchPoint
Address , Milwaukee, 53211, Wi
Employment type FULL_TIME
Salary $21 an hour
Expires 2023-07-25
Posted at 11 months ago
Job Description
TouchPoint

  • We are hiring immediately for a full-time PATIENT AMBASSADOR position.
  • Internal Employee Referral Bonus Available
  • Requirement: Previous customer service experience preferred.
  • Location: CSM Milwaukee - 2301 N. Lake Dr, Milwaukee, WI 53211 Note: online applications accepted only.
  • Starting Pay: $21.00 per hour
    • Internal Employee Referral Bonus Available
  • Schedule: Full-time schedule. Monday - Friday. AM shift.

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1188399.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!
We asked some of our associates why they love working for Touchpoint. Click here to see what they said!


We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary


Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:

  • Encourages employee creativity and innovation.
  • Performs other duties as assigned.
  • Completes housekeeping tasks when requested by customer or patients.
  • Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
  • Provides recognition for employee when programs are implemented with success.
  • Supports client satisfaction at a level that ensures account retention.
  • Assists in customizing programs to meet each account's unique needs as required.
  • Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
  • Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
  • Promotes client awareness of the Patient Experience Program.
  • Assists in effective employee relations programs at unit site.


Qualifications:

  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Associate Shopping Program
  • Pet Insurance
  • Identity Theft Protection
  • Discount Marketplace
  • Retirement Plan
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Health and Wellness Programs

In addition, full-time positions also offer the following benefits to associates:

  • Employee Assistance Program
  • Dental
  • Life Insurance/AD
  • Disability Insurance
  • Vision
  • Commuter Benefits
  • Medical
  • Flexible Spending Accounts (FSAs)

Touchpoint maintains a drug-free workplace.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.