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Fulfillment Processor Jobs

Company

OneSource Virtual
Address , Mesa, Az
Employment type FULL_TIME
Salary
Expires 2023-07-24
Posted at 11 months ago
Job Description
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. OneSource Virtual: let’s make the day more doable. Find your company’s solution at
www.onesourcevirtual.com
.
The Fulfillment Clerk is responsible for processing payroll checks, payroll advices, W-2’s and garnishment checks. The primary responsibilities include but are not limited to printing files, running inserting and postage machines, and creating shipping documents (FedEx, UPS, etc.). The Fulfillment Clerk will follow detailed written instructions and pre-established guidelines to perform the functions of the job but should also rely on their own ability to assess situations that will require review of the documents to assure they are delivered to recipients correctly and timely. The Fulfillment Clerk must be able to lift up to 50 lbs, stand for extended periods and has the ability to perform effectively in a fast-paced environment.
This position will require seasonal overtime during peak periods such as during the W-2 printing window and an exceptional attendance record is required.
Duties:
  • Monitor tickets to ensure service level agreements and high customer satisfaction levels are being met
  • Process payrolls/FAO/Garnishments/Benefits and incoming mail using instructions supplied
  • Work on special projects as assigned by the Fulfillment Manager
  • Follow and maintain 5S standards
  • Process fulfillment requests using instructions supplied
  • Maintains required written records, files and documentation.
  • Operate inserting and postage machines
  • Work directly with Payroll Administrators to identify/resolve all issues related to fulfillment process
  • Operate shipping stations
The successful candidate will have the following required skills and experience:
  • Ability to work on several projects simultaneously
  • Able to work independently
  • Strong customer service skills
  • Team player
  • Strong analytical skills
  • High school diploma or equivalent with 0-2 years of experience
  • Strong written and verbal communication skills
  • Ability to operate/learn inserting machine
  • Microsoft Office proficiency – Word, Excel, etc.
  • Detail oriented
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.