Fulfillment Administrator Jobs

Teachers of Tomorrow seeks a highly detailed and self-motivated Fulfillment Administrator to be responsible for communicating with our intern candidates. This position is responsible for coordinating the collection of required documentation, processing transcripts/related materials, and verifying completion of all eligibility requirements for candidate enrollment into the alternative certification program. The ideal candidate illustrates a passion for the education field and the desire to help others succeed. This position is a full-time, non-exempt role that will be 100% on-site.

Who We Are

Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans for continued growth in 2023! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more

About The Position

As a Fulfillment Administrator, you will be on the front lines of customer success and support during the enrollment process for new applicants and students joining the teaching certification program. This position strives to exceed company goals for admission offers and enrollment at Teachers of Tomorrow through processing all back-office documents and assisting candidates in meeting program requirements. This role is vital in driving the revenue stream of the organization. Thorough inspection successfully determines applicant’s eligibility according to State Regulatory and TOT program requirements.

Key Responsibilities

• Maintain requirements are up to date by maintaining familiarity with TEA Code.
• This role is 100% on site. Must be located in Houston.
• Knowledgeable in CTE, and TI procedures and maintains knowledge of requirements up to date.
• Ensure that accounts are documented and noted.
• Responsible for approving various administrative admission duties such as Transcript Sorting, Processing Resumes, Toefl approvals, and Transfer forms.
• Responsible for communicating specific enrollment requirements to all applicants pursuing SOQ certification.
• Responsible for meeting/exceeding monthly enrollment goals/productivity and objectives.
• Perform other duties as assigned.
• Maintain a high level of customer service and professionalism in all communications.
• Communicate with the customer by phone and email to explain the requirements for admission into the program.

What We Are Looking For

• Superior attention to detail, problem solving, and critical thinking skills
• Excellent written and verbal communication skills
• 2-5 years’ experience in an administrative position
• Bachelor’s degree from an accredited university with academic excellence or commensurate experience in an educational or professional administrative capacity
• Demonstrated enthusiasm, initiative, teamwork, and professionalism

What We Offer

We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:

• Employer-Sponsored Medical, Dental, and Vision plans as well as employer paid STD and Basic Life/AD&D
• 401k Plan with Company Safe Harbor Matching
• 11 paid holidays annually
• Voluntary buy up LTD, Life Insurance, Critical Illness, Accident, and additional wellness options
• Flexible PTO Plan
• Personal and Professional Development

Teachers of Tomorrow is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you require assistance to complete this application, please contact our HR Team at [email protected] or by phone at 713-458-1662.

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