Front Office Receptionist Jobs

Carlsbad Collision Center is currently seeking a friendly and professional Body Shop Front Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and a commitment to providing outstanding customer service.
What We Offer:

• Profit-Sharing
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• Tuition Reimbursement
• Paid Vacation
• Excellent Culture
• Advancement opportunities
• 401(k) savings plan

Major Essential Duties

• Collaborate with other team members to ensure efficient and smooth operations
• Answer incoming phone calls promptly and professionally, transferring calls as needed
• Perform general administrative tasks
• Maintains a professional appearance.
• Provide exceptional customer service to all clients, both in-person and over the phone
• Schedule and confirm appointments for customers
• Maintain a clean and organized front office area
• Greet customers as they arrive at the body shop and direct them to the appropriate personnel

Qualifications

• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• High school diploma or equivalent
• Ability to multitask and prioritize tasks effectively
• Excellent communication and interpersonal skills
• Previous experience in a receptionist or customer service role, preferably in an automotive setting
• A positive attitude and willingness to learn
• Strong organizational skills and attention to detail
• Knowledge of the automotive industry and body shop processes is a plus

We are an EOE/M/F/D/V Employer and support a drug-free workplace