Front Desk Sales And Customer Service

We are looking for outgoing, energetic individuals to join our growing team. Our customers will be your #1 priority! Starting at $14.50 - $15 base plus unlimited bonus/commission. Must have a flexible schedule.

At Elements, we believe in creating an outstanding customer experience -- from the moment the client calls to book an appointment until they leave our studio! You are the face of our company -- so you must embrace the essential healing aspects of our offering and the culture in our studio!

You would be directly responsible for membership sales and building relationships with our clientele, over the phone and in our lobby. A great salesperson knows that people buy from people that they like so you must be comfortable standing and greeting each client and carrying on a conversation while sitting with them in our lobby.

• Selling Packages
• Accurate scheduling and completing the retail sales process.
• Answering phones professionally and converting phone calls into appointments.
• Matching clients with the perfect therapist to meet their needs
• Selling Memberships to the Wellness Program (Maintaining certain sales quotas)
• Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
• Selling Gift Cards
• Upgrading - longer sessions, aromatherapy or hot stone
• Addressing emergency scheduling issues quickly and professionally.
• Addressing client requests and disputes professionally and efficiently
• Maintain leadership in the studio while management is not there

Must Haves

• Ability to remain flexible in a constantly changing environment
• Conversationalist / Quick Wit
• Ability to remain confident and calm under stress
• Understand / Believe in the Benefits of Massage
• Attention to detail and the ability to follow instructions (written and verbal) is essential
• Web-based scheduling, a plus
• Customer Facing Sales and Customer Service Experience
• Must be available some nights and weekends
• Retail or industry experience, a plus
• Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer

Benefits

• FUN, FUN, FUN!!
• Earned Sick Pay
• Great Team Environment
• Team and Individual Bonuses
• Opportunity for Advancement
• Unlimited Earning Potential
• 401K
• Dental, Vision, Hospitalization Supplement Insurance (employer contribution)
• Complimentary Monthly and Birthday/Anniversary Massage

Send Resume to [email protected]