Front Desk Receptionist (Roxbury)

The Role: KOS Services Inc. / Dental Dreams LLC in Roxbury is now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Benefits package includes:
  • Medical & Vision Insurance
  • Free dental treatment at our locations
  • PTO
  • 401K
• Free dental treatment at our locations
• Competitive compensation
• 401K
• Medical & Vision Insurance
• PTO

Responsibilities:

• Schedule patient appointments per month and daily patient goals
• Work as part of a team with emphasis on communication
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Maintain a high level of customer service at all times
• Assist with presenting and/or explaining treatment plans
• Greet and check-in patients
• Pull patient charts for future appointments when necessary
• Collect payments, co-payments, and deductibles
• Answer phones and confirm appointments
• Accurately verify dental benefits
• Maintain a clean and professional office environment
• Maintain detailed patient records in a fast-paced environment

Qualifications:

• Bilingual (Spanish)
• Dentrix and/or Eaglesoft (preferred)
• Customer Service experience

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

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