Front Desk Receptionist Jobs

$20.00/hr.-$22.00/hr.

Why Choose GMR? Global Medical Response’s (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we service. View our employees’s stories on how we provide care to the world at www.AtaMomentsNotice.com.

Job Summary

The Front Desk Receptionist is a key position within our organization, acting as the face of the Company.  The Front Desk Receptionist is responsible for answering the phones lines, greeting visitors and employees, sorting and distributing mail and packages, assist with outgoing packages, and any special projects as assigned by supervisor.

DAILY

• Update S2 for badge system from termination report.
• Review outlook calendar and Smartsheet’s for any upcoming meetings or guest that are scheduled. Notify Host when visitor arrives. Make sticky badges for interviews/guest, guest badges for meetings or GMR executives and guest.
• Review Headquarter (HQ2) offices Access Report.
• Maintain Smart Sheets - issue visitor/guest/contractor badges, update meeting info (conference room/tours).
• Review the Send Suite site and verify the packages and mail are being picked up in a timely manner.
• Ensure another member of the Administrative Team is available to assist with the Board Room, Executive Leadership Team (ELT), visitors, or other employees that may need assistance.
• Greet and assist all customers at front counter.
• Receive UPS and FEDEX packages.
• Print security list for the day. (One is given to the Security desk and email a copy to Lewisville front desk and Director of National Emergency Preparedness.
• At the end of the day, ensure the servery is stocked with water, coffee, and sodas.
• Check the mail in the 1st floor mailroom. (Normally delivers around 11am).
• Review and investigate the HQ2 Exception Report. Respond to the email with any issues and resolutions.
• Make coffee in servery and unlock the mini fridges.
• If meetings are scheduled, verify on the Crestron and TVs are in working condition. Notify IT is something doesn’t look correct.
• Make sure all USPS mail, UPS and FEDEX packages have been sorted and delivered in the locker system.

WEEKLY

• Send mail to Denver, CO offices from The REALM offices.
• Monitor Micro Market in breakroom to ensure it has adequate inventory and if not reach out to the ARAMARK vendor.

BI-WEEKLY

• Update the IT Meeting Update report and email to IT team in The REALM offices.
• Order office and/or facilities supplies (Example: Office Depot, Amazon, Kroger, Walmart).
• Review catering receipts and make sure those have been saved and expense report is up to date.
• Put away any supplies that have come in. Water, snacks, breakroom supplies.

AS NEEDED

• Process FEDEX and all facility invoices (example: CINTAS, Nespresso, ARAMARK, Office Boy).
• Order catering for meetings as requested and schedule anything additional needed for the meetings.
• Set up catering in the servery and clean up after.
• Maintain METASYS A/C & Heat system
• Receive badge request thru the Service Now chicklet. Go into S2 to create and print the new badges. Send a request to the building Management Team to activate the badge for elevator and front door access to the REALM.
• Trouble shoot any issues on the locker system. (Send Suite).
• Prepare outgoing documents or packages via FEDEX or USPS.
• Make name plates for offices and cubes.
• Update and help maintain floor plans for 6th and 7th floors. Notify Nellie of any changes via email.
• Print stamps for USPS to be mailed. (Pitney Bowes).
• Work with outside vendors to schedule work to be done. (Example: hang white boards, pictures, move furniture).
• Make sure all IT tickets or Facility tickets have been submitted for any upcoming projects or repairs.

Qualifications

• Experience with front office functions preferred.
• Two years of experience in front office/customer service functions preferred.

EDUCATION

• High School diploma or GED required.

Skills

• Ability to maintain confidentiality of privileged information gained as result of job functions.
• Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Ability to work independently and under pressure.
• Ability to work with other employees, supervisors and external parties.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Demonstrates accuracy and proficiency in use of computer and software programs used by the Program.

To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Starting Compensation: $20.00-$22.00

The company offers benefit eligible employees medical, dental, and vision coverage as well as Paid Time Off, disability plans, paid holidays, and a 401(k) retirement plan.