Front Desk Receptionist (Centrum Health)

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Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.

Sign-on bonus: $750

Centrum Health, a part of NeueHealth, is seeking a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing family. We are seeking a dedicated and capable individual responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care! As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the clinic's smooth, effective, and productive flow.

Role Responsibilities

The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Return patients' phone calls daily and timely
• Answer the phone and greet patients
• Update and file patient medical records
• Use various computer applications (ie. Microsoft Office Suite)
• Check patients in and out

Education, Training, And Professional Experience

• Bilingual in English and Spanish is highly preferred
• Minimum of 1-year experience as a receptionist
• Background check and drug screen required
• High school or GED equivalent
• Computer literacy
• Excellent customer service skills

PROFESSIONAL COMPETENCIES

• Compassionate and approachable
• Responsible and trustworthy
• Excellent oral and written communication skills
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills
• Respect for patient confidentiality

We offer comprehensive benefits including medical/dental/vision coverage, an HSA, an Employee Assistance Program, Paid Time Off, and 7 annual company holidays.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.