Front Desk Coordinator Jobs

LOOK WHO'S HIRING! We’re a super fun, dynamic, and growing pediatric out-patient clinic in Wichita, Kansas. Our sensory-focused outpatient pediatric clinic with a forest-themed waiting room, is located near downtown Wichita, Kansas. We have two (2) therapy gyms and individual treatment rooms. We also utilize Home, Community, Private School, Preschool, Daycare visits (optional), and Telehealth visits (from home or clinic).
Duties
This position coordinates and facilitates the scheduling of both new and returning patients by obtaining all necessary information to ensure timely patient scheduling and billing; maintains the Therapists’ schedules to make the most efficient and effective use of their time; and keeps positive patient relations, representing the practice in a professional, friendly and patient-focused manner by performing the following duties
We’d like you to join our team if you are ready to work for a clinic that truly appreciates their employees’ talent and passion for helping children and their families.

• Maintains medical records in compliance with state and federal regulations.
• Monitors and addresses voicemail in a timely manner.
• Accepts incoming telephone calls in a professional, friendly and patient-focused manner by assessing the needs of the caller and directs the call based on those needs.
• Provides necessary documentation to patients for upcoming appointment.
• Contacts patients to confirm demographic and insurance benefit information.
• Performs any other duties as assigned.
• Handles incoming referrals, gathering information from both physicians and caregivers to complete Intake.
• Coordinates with referring physician office to obtain all necessary billing and patient demographic information as well as pertinent medical records.
• Schedules new and return patients for appointments.
• Follows all HIPAA standards and procedures as set forth in the HIPAA Compliance Manual.
• Obtains insurance authorizations as required.
• Schedules patient appointments in accordance with scheduling guidelines and policies to ensure an equitable and effective patient distribution.
• Treats patients with respect and responds to their needs in a prompt, friendly and courteous manner.

Job Type: Full-time
Would You Like

• Paid Membership to a Primary Care Physician family practice
• Company holiday party!
• Super Competitive Total Compensation!
• Team staff meetings with lots of food
• 401(k) match
• Birthday & workiversary celebrations!
• Paid Time Off Bonus, increasing with years of service
• Company Swag!
• Out of clinic social events
• Supplemental Aflac insurance plans (short-term disability, accident, cancer, vision, dental, and more) available with company matching
• Team happy hours
• Many spirit weeks including pajama week and other fun festivities!
• 401(k)

Schedule

• Monday to Friday
• Day shift
• 8-hour shift
• No weekends

Experience
At least a year as a Medical Receptionist/ Scheduler, Front Desk Coordinator/ Specialist in a Healthcare environment or similar.
Candidates who do not meet this requirement will not be considered.
Location: One location