Front Desk Representative Jobs

Position Schedule: Monday - Friday, 8:00am - 5:00pm. No weekends or holidays!

POSITION RESPONSIBILITIES:

• Prepare patient and schedule information for the next day’s appointments.
• Assist as needed with input of patient demographics, insurance and accident information timely into the computer system, verification of benefit information for new patients, and entering of employer code constants into the database.
• Perform opening and closing duties as needed.
• Intake and release patient forms, records, and prescriptions.
• Schedule patient follow-up appointments, schedule interpreters, and distribute surveys.
• Perform patient check in duties: verify patient demographic and insurance information, ensure referrals are received, reconcile appointment status, provide Notice of Privacy Practices and obtain acknowledgement, and ensure completion of physician specific forms and Ethnicity Form for all patients, and collect applicable co-payments.
• Punctual attendance to all scheduled shifts, department meetings and facility inservices.

POSITION REQUIREMENTS:

• Ability to prioritize, work independently, and communicate (orally and written) effectively
• Previous reception experience in a medical setting helpful but not required
• Excellent customer service skills