Food & Beverage Server Jobs

Education and/or Experience:

• The ability to read, write and execute basic math skills.
• Possesses basic knowledge of computers.
• High School Diploma or G.E.D. Equivalent
• Comparable wait service experience preferred.

Job Knowledge, Core Competencies and Expectations:

• Ability to time the service of each course
• Greet and acknowledge members and guests by name, i.e. Mr. and Mrs. Smith.
• Knowledge of and ability to perform required role during emergency situations.
• Learns members' names and their special preferences.
• Knowledgeable about the menu, buffet, wine and spirits list.

Essential Duties & Responsibilities include the following, but not limited to:

• Fills glasses with ice water and suggests menu items.
• Performs other appropriate duties assigned by Dining Room Captain, Dining Room Supervisor, Dining Room Manager or Food & Beverage Manager.
• Presents the bill.
• Turns in signed time sheet form weekly.
• Keeps dining room and bus station areas clean.
• Of legal age to serve alcoholic beverages
• Work schedule includes week days, evenings, weekends, holidays as needed to meet dining operational needs. Work shifts will vary subject to lunch, dinner, and special events. Early breakfast event shift start time, 6:30 a.m., may be required occasionally, typically 4-6 times a year.
• Assembles food on tray; procures items from each station as necessary.
• Provides immediate attention to all members and guests upon seating.
• Sets up side station and performs assigned side (prep) work.
• Distributes food and wine menus; answers questions.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Thanks members and guests; invites them to return.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Clears, cleans and resets tables that have been vacated.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Ability to work outside in the typical climate conditions and temperatures of Florida.
• Continuous repetitive motions, standing, walking and lifting.
• Licenses and Special Requirements:
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Ability to lift 10 30 lbs frequently; Ability to lift up to 50 lbs as needed.
• Advises supervisor of any complaints as soon as they occur.
• Places orders with kitchen through POS System; informs cooks about any special cooking instructions.
• Performs clean-up and closing duties as assigned by manager.
• Ability to move dining room furniture to meet floor plan design changes for dining needs.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend stretch and twist or reach.
• Physical resolve to work in hot, humid and noisy environment.
• Working Conditions and Physical Requirements:
• Food safety certification.
• Serves meals; places dishes by courses in front of each person using established Orchid Island Steps of Service.
• Attends pre-meal meetings as requested by the Dining Room Captain, Dining Room Supervisor, Dining Room Manager, or Food & Beverage Manager.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.