Flight / Indoor Skydiving Instructor

Flight / Indoor Skydiving Instructor
$20/hr starting guarantee and $1,000 Sign-On Bonus!

Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 33 U.S. locations.
We are looking for a Flight Instructor to join our team! Flight Instructors act as both the expert and coach of body flight. We are looking for passionate and enthusiastic individuals who will promote the sport of body flight through careful exciting instruction, and to oversee each customer receives a safe and thrilling iFLY experience. If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect

Day-to-Day Responsibilities:

• Safety – Promote customer safety throughout their time in the wind tunnel and facility
• Coach and encourage novice and advanced flyers of all ages
• Support your teammates with miscellaneous tasks when needed
• As needed, participation in marketing related photography, video, and social content capture for promotional usage.
• Assist with gearing and de-gearing customers
• Manage the operation and functions of the vertical wind tunnel
• Service – Provide an amazing experience for your customers
• Provide customers with engaging and interactive pre-flight training
• Sales – Sell return visits and other exciting flight opportunities per company guideline
• Meet and greet customers with world class customer service
• As needed, perform CSR responsibilities such as, check-in guests, confirm flyer reservations, answer incoming sales calls, stock merchandise, and process refunds.
• Capture photos and videos of customers in-flight
• Maintain the facility’s cleanliness

Physical Requirements:

• Travel up and down stairs and ladders several times per day
• Spend multiple hours in confined maintenance spaces
• Physically hold and support in the wind tunnel persons that weigh up to 300 lbs
• Endurance to physically withstand wind speeds up to <160mph for extended periods of time
• Safely control a flyer’s movement and position in the wind tunnel while also flying with the student
• Withstand impacts caused from flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs
• Perform all of the above for up to 13 people, 30 minutes at a time, up to 5 times a day, up to 5 days a week
• Maintain and support a flyer’s weight by physically gripping flyer’s torso and/or legs to move flyer in three-dimensional space and to rotate about central axis

What We are Looking For:

• Capable of carrying out a given task with all details necessary and produce quality work
• Integrity, punctuality, and professional appearance
• Exceptional customer-service skills
• Exceptional selling skills
• Weekend availability is required
• Ability to work well within a team maintaining positive relationships
• Must be 18 years of age or older
• Enjoys and interested in helping others learn to fly

The Good Stuff:

• Holiday pay options
• 401k retirement investment with company match
• Average hourly rate, including commissions - $23/hr. (base + commission)
• Tuition reimbursement
• Flight Instructor Training Program (FITP) – Company paid entry-level training
• Employee discount on retail merchandise and flight packages
• Free flight time for employees and immediate family!
• Medical, dental, vision and supplemental plans for eligible employees
• Referral bonus program
• Maternity/Paternity leave
• Paid time off (PTO)

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Tuition reimbursement
• Paid time off
• Life insurance
• Parental leave
• Dental insurance
• Health insurance
• Vision insurance
• Employee discount
• Referral program

Schedule:

• Weekend availability
• Day shift
• 8 hour shift
• Holidays
• Evening shift

Work setting:

• In-person

Work Location: In person