Flight / Indoor Skydiving Instructor

Flight / Indoor Skydiving Instructor

$1,000 Sign-On Bonus!

Our mission is to deliver the dream of flight! Learn about iFLY’s Indoor Skydiving. iFLY is a global company with 33 U.S. locations.

We are looking for a Flight Instructor to join our team! Flight Instructors act as both the expert and coach of body flight. We are looking for passionate and enthusiastic individuals who will promote the sport of body flight through careful exciting instruction, and to oversee each customer receives a safe and thrilling iFLY experience. If an exciting, dynamic, collaborative workplace is for you, then apply!

Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:

Safety First
Outrageous Passion
Accountability
Respect

Day-to-Day Responsibilities:

• Provide customers with engaging and interactive pre-flight training
• Manage the operation and functions of the vertical wind tunnel
• Sales – Sell return visits and other exciting flight opportunities per company guideline
• Coach and encourage novice and advanced flyers of all ages
• Assist with gearing and de-gearing customers
• Service – Provide an amazing experience for your customers
• Support your teammates with miscellaneous tasks when needed
• Safety – Promote customer safety throughout their time in the wind tunnel and facility
• Capture photos and videos of customers in-flight
• As needed, perform CSR responsibilities such as, check-in guests, confirm flyer reservations, answer incoming sales calls, stock merchandise, and process refunds.
• Maintain the facility’s cleanliness
• Meet and greet customers with world class customer service
• As needed, participation in marketing related photography, video, and social content capture for promotional usage.

Physical Requirements:

• Maintain and support a flyer’s weight by physically gripping flyer’s torso and/or legs to move flyer in three-dimensional space and to rotate about central axis
• Physically hold and support in the wind tunnel persons that weigh up to 300 lbs
• Endurance to physically withstand wind speeds up to <160mph for extended periods of time
• Perform all of the above for up to 13 people, 30 minutes at a time, up to 5 times a day, up to 5 days a week
• Safely control a flyer’s movement and position in the wind tunnel while also flying with the student
• Withstand impacts caused from flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs
• Spend multiple hours in confined maintenance spaces
• Travel up and down stairs and ladders several times per day

What We are Looking For:

• Must be 18 years of age or older
• Weekend availability is required
• Exceptional customer-service skills
• Integrity, punctuality, and professional appearance
• Enjoys and interested in helping others learn to fly
• Capable of carrying out a given task with all details necessary and produce quality work
• Exceptional selling skills
• Ability to work well within a team maintaining positive relationships

The Good Stuff:

• Flight Instructor Training Program (FITP) – Company paid entry-level training
• Holiday pay options
• Average hourly rate, including commissions - $23/hr. (base + commission)
• Maternity/Paternity leave
• Medical, dental, vision and supplemental plans for eligible employees
• Referral bonus program
• Tuition reimbursement
• 401k retirement investment with company match
• Paid time off (PTO)
• Employee discount on retail merchandise and flight packages
• Free flight time for employees and immediate family!

All 7 billion people on earth dream about flying, and we’re the only ones who make that dream come true. It’s an awesome privilege, and making that dream come true is our passion. Join the team!