Field Technician Jobs

Who We Are:
We give end users THE CONNECTED LIFE EXPERIENCE™ – the SEAMLESS, EFFORTLESS, AND ROBUST CONNECTIVITY EXPERIENCE they expect, and shows property owners how to BREAK THE BOUNDS OF UNINSPIRED CONNECTIVITY™ to increase revenue, improve customer/resident satisfaction and ultimately increase the value of their property.
We offer complete guest, resident and customer internet and connectivity solutions, including enterprise-class software, network design, engineering, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking.
We currently serve over 3,600 customers globally—comprised of over 1 million guest rooms and apartment units—across multiple industries including hospitality, student housing, multi family and senior living.
IN 2020 we launched PlatformONE— a world-class fully integrated wireless connectivity software platform to enhance customer opportunity and experience. PlatformONE offers property and venue owners a wide range of opportunities to leverage the latest advancements in wireless connectivity including 5G, Wi-Fi 6, Wi-Fi Certified Passpoint®, and next-generation IoT. PlatformONE Provides a single integrated network management plane for delivering fully managed solutions that optimize your guests’, residents’, and customers’ Connected Life Experience™.
What You'll Do:
The Field Technician will report to the Site Manager in a remote environment with excellent corporate culture within a multiple entity, multi-currency environment. Primary focus will be on maintaining a data network that provides wired and wireless connectivity along with video services to the end user.

• Processing work orders in a timely manner.
• Interacting with the end users to identify any potential problems and assist as needed.
• Auditing the systems in place on a weekly basis.
• Keeping documentation updated as network changes are made.
• Monitoring system performance and customer complaints.

Requirements

• Ability to travel to neighboring cities.
• Exposure to networking concepts and environments.

Benefits

• Domestic Partner benefits
• Reimbursement Plans
• Vision discounts
• Voluntary Life/AD&D
• Parental Leave
• Employee Assistance Program
• Medical (starting at $140/month for individuals)
• 401(K) with a company match that fully fully vests within two years!
• Health and Wellness Program
• Paid Time Off (PTO) – accumulate up to 17 days per calendar year plus 9 holidays
• Flexible Spending Account
• Full-Time position
• Long Term Disability (LTD)
• Dental (starting at $10/month for individuals)

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are not currently sponsoring H1-B visas for this position.

• Single Digits does not accept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.