Field Service Technician Jobs

JOB SUMMARY

The field service technician is primarily engaged in performing field installation, repairs, training. troubleshooting, exceptional customer service, and other diversified

This position is for an advanced level technician and will require international travel.

DUTIES AND RESPONSIBILITIES

• Trouble shoot and repair or overhaul drilling equipment to include traction motor alignments, main bearing end play verifications, and back lash and gearing verifications.
• Assist in trouble shooting using multi meters, amp probes, meggers and scopes.
• Follows policies and procedures. Completes administrative tasks correctly and on time. Maintain and complete documentation including detailed Service and Expense Reports in a professional and timely manner.
• Advanced understanding of Hydraulic and Electrical equipment, functions and testing.
• Measure and record technical data as tasks are completed, inspect documentation prior to job closure.
• Work overtime as required to meet customer drilling schedules and project deadlines.
• Comply with and participate in company safety, reporting, and quality programs.
• Perform installation of Company manufactured drilling equipment to include, Top Drive and components, Powered Catwalk and components, Hydraulic Wrench and components. Electrical systems integration, and troubleshooting of complete Top Drive, Catwalk and Hydraulic Wrench systems, as well as supervise and train less experienced technicians.
• Provide equipment parts descriptions and parts numbers to Customer and Part Sales Department.
• Schedule and monitor workflow for continuing daily progress.
• Visit drilling rigs operating within the Technician’s geographic regions and converse with Customer Representatives.
• Possess all skills and requirements of a Level 3 Technician on Top Drive, Power Catwalks, Hydraulic Wrench and capable of troubleshooting with assistance on other equipment.
• Capable of reading and understanding equipment schematics and drawings.
• Promote a safe and quality environment in which to work.
• Perform repairs using torque wrenches and measuring tools.
• Attend all Canrig required scheduled training classes and responsible for maintaining certifications current.
• Provide shop technical experience and techniques to other areas of the company as needed.
• Other duties maybe assigned.
• Inspect all equipment used and perform preventative maintenance checks and service and notify Supervisors of required repairs.
• Extensive travel to customer locations (land and offshore), with possible international assignments.
• Responsible for and maintain company issued vehicles and tools. Be knowledgeable and skillful in the use of these tools.
• Assist higher level Technicians, as well as work independently with minimal supervision.
• Remain alert to all opportunities to install additional systems on new rigs and to upgrade, or add-on new equipment.

MINIMUM QUALIFICATIONS / SKILLS

To perform the job successfully and individual must be able to perform each essential duty satisfactorily. Please note that reasonable accommodations may be made for those individuals with disabilities to perform essential job functions. The requirements representative of the knowledge, skill and/or ability required are listed below:

Education and/or Experience – High school diploma or general education degree (GED), and trade/technical school diploma or 2 years related experience in any one of the following our vocations: Mechanical, Electrical, Drilling Systems or Electronics.

Language Skills – Must be fluent in English, and possess the following abilities: to read and comprehend simple instructions, short correspondence, and memos, to write simple correspondence, to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.

Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information

skillfully, develops alternative solutions, works well in a problem-solving situation.

Mathematical skills – Possess the ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Possess the ability to compute rate, ratio and percentage.

Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to with problems involving a few concrete variables in standardized situations.

Computer Skills – General knowledge of word processing software and email messaging, and an all-around general knowledge of computers operations.

CERTIFICATES, LICENSES, AND REGISTRATIONS

Valid Drvver’s License

Valid Passport

PREFERRED QUALIFICATIONS

• Associates Degree or advanced training
• Advanced training in Microsoft Office
• Basic knowledge of Oil & Gas industry

BEHAVIORAL COMPENTENCIES

• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in a problem-solving situation, uses reason when dealing with emotional topics.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedbacks; contributes to building a positive team spirit; puts success of team above own interest; able to build moral and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Written Communication - Writes clearly and informative; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Planning/Organizing - Uses time efficiently; plans for additional resources; sets goals and objectives.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence;
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

• Bending or stooping
• Use of hand tools
• Walking or standing for long periods of time
• Operating a vehicle
• Climbing stairs and/or ladders
• Lifting up to 50lbs