Field Service Technician Jobs

• Job Type:Contract

Posted about 2 hours ago

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Responsibilities:

Field Service Technician

• Contacting the customer with the estimated time of arrival-Working with customers to ensure satisfaction with service delivery and understanding of product functionality
• Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
• Join our apprenticeship program for support moving up with training and experience.
• You are responsible for:Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.)Electro mechanical repairs
• Build a strong foundation for a career that progresses as you do.
• It shows the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves.
• Many of our new technicians are looking for an opportunity to develop their skills and pursue a career with our nationwide service organization.
• They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues.
• Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedure
• Proposed work days and times: [Friday- Monday: 8:30am - 5:00pm] Training hours may differ. ***Subject to change with some variation of possible rotation, weekends, nights, OT. Approx.
• Prioritizing and planning service calls-Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
• Our technicians come from all kinds of backgrounds and experience levels.
• 100% travel within territory assigned.
• Many of our new technicians are looking for an opportunity to develop their skills and pursue a career with our nationwide service organization.
• Our entry level Field Service Technicians respond to basic customer requests for equipment issues.
• Primary work location [Wilmington, DE 19720].
• If you are new to the role, our training program will give you all the skills needed to become proficient servicing our ATM, Point of Sale (POS), and other products.
• Using provided tools and repair kits, you will travel to customer sites to resolve the issue.
• Our entry level technicians respond to 5-8 calls per day across their territory.
• Once you successfully complete the 90-day apprenticeship program and are hired as an employee, you will be provided with a company car, uniform clothing, industry leading retirement savings and 401(k) plans, comprehensive healthcare insurance options, dental and vision plans, flexible spending, family leave and paid training and time off
• There are opportunities to grow and succeed and we are proud when our people achieve more.
• Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.