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Field Qa Manager Jobs

Company

DHL

Address , Lithia Springs, 30122, Ga
Employment type
Salary
Expires 2023-07-20
Posted at 11 months ago
Job Description

Exciting New Opportunity for a Quality Manager at our Lithia Springs, GA location. This position requires a background of developing quality control processes, evidence-based decision making, along with strong excel, data analytics and presentation skills; We are looking for someone who has previous experience in working with a 3PL,ISO knowledge and the ability to understand customer expectations. Must be able to implement and inspect inspections, process audits, inspect, test or measure material. The candidate should understand cross functional processes and have a continuous improvement process approach. JDA experience is a plus


Field QA Manager

Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?


Manage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across a single site / multiple sites and / or single or multiple customers . Confirm requests for quality support from the site and communicate policies and procedures. Expert regarding selected governmental regulations for the site(s). Proactive liaison with customer for quality assurance across site(s). Develop, manage, and oversee site quality resources. Support global and cross-sector Quality and Regulatory initiatives, as required. Support validated processes as applicable for regulated hardware, equipment, and software systems.

  • Review and identify trends within the quality assurance metrics for the organization.
  • Manage site suppliers and prepare, receive, and act on audits
  • Hire, train, and develop quality associates.
  • Oversee the licenses, permits, and registrations process.
  • Ensure that systems and equipment are validated (if applicable) and change control processes maintained
  • Provide Business Development support and represent DHL in customer events and meetings as required
  • Requirements as applicable; reporting the results to executive management
  • Primary customer contact for QA related issues/initiatives as needed.
  • Review and provide recommendations on regulatory, customer and 3rd party audits.
  • Oversee the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructions.
  • Work in coordination with continuous improvement team to focus/direct continuous improvement activities/workshops
  • Develop, distribute and maintain regular management reports
  • Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to cGxP, the contract (OSA, QAA/ TA), and customer
  • Monitor the training and development of site associates to ensure compliance to processes and regulations.


Required Education and Experience

  • Certification related to quality control (RAC, Six-Sigma, etc.), preferred
  • Graduate’s degree in related field, preferred
  • Bachelor’s degree in a related field or 5-7 years relevant work experience, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.