Fiber Technician Jobs

Job Details

MetroNet has an immediate opening for an energetic; Fiber Technician in Plainfield, IL!

At MetroNet, our culture is at the heart of everything we do. This is seen in the way we serve our customers, interact with each other, and take care of our company. As one of the fastest growing 100% Fiber-Optic technology companies, we pride ourselves on having an outstanding company culture and work environment.

We’re looking for motivated, self-starters to join our team and help us build upon our culture!

Why MetroNet?

We believe that work/life harmony should be easy to achieve. We offer a variety of resources and support needed to bring your full self to work and stay present and committed to the people who matter most - your family.

Total Rewards:

• Company-paid Disability and Life insurance
• EAP (Employee Assistance Program)
• Discounted MetroNet service in our serviceable area
• And more!
• 80% of Medical premiums paid for by the company
• Associate perks and discounts
• Equipment and resources provided on day one
• 401(k) company match dollar for dollar up to 6%
• Professional development programs
• Opportunities for advancement

Job specific perks:

• Tools, equipment, and training provided
• Cell phone allowance
• Company vehicle and fuel card
• Company-paid logo attire/uniform

Job Summary:

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.).

What you will be doing:

• Earn commissions by explaining Metronet services and products to all customers
• Able to lift and carry loads of up to 75lbs including ladder.
• Operate and maintain company vehicle/equipment safely and professionally.
• Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
• Available to travel for training or as needed.
• Ability to work with basic hand tools and other specialized equipment with training.
• Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to work from a kneeling or standing position for long periods.
• Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
• Available to work overtime when deemed necessary, including holidays and weekends.
• Ability to work other duties as assigned.
• Ability to be professional with customers and fellow associates.
• Provide in-depth customer education on all MetroNet products and services.
• Perform on-call rotation duties after regular business hours.
• Meet key performance metrics.

What You Need For This Position:

• Valid driver's license/satisfactory driving record
• High school diploma
• Willingness to work as a team and independently

If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

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