Dealership:

L0192 Lithia Volkswagen of Des Moines

VOLKSWAGEN of DES MOINES

If you are an EXPERIENCED Automotive Finance & Insurance professional (F&I Manager) and you are looking for an opportunity in a Fortune 500 company (NYSE: LAD) - APPLY TODAY!

As part of the Lithia & Driveway family of over 330+ locations in just the U.S., we provide more than a job but a career path with plenty of growth opportunities. Don't Wait, Join Us, and APPLY TODAY!

We are committed to growing our company and Growing our People!

Responsibilities:

The F&I Manager is responsible for providing exceptional customer service while helping customers choose products that protect their vehicle purchase. In addition this individual works with lenders to obtain financing approval and completes all vehicle purchase and associated paperwork accurately and on time. The F&I Manager is responsible for following up on and collecting receivables.

• Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Assist Sales Team with customer engagement in the sales department during peak traffic times.

Qualifications:

• A team player focused on providing exemplary customer service
• Self motivated with the ability to set and achieve targeted goals
• Excellent interpersonal communication with working knowledge of computers
• 2+ years of dealership finance experience is required
• Prior automotive sales management experience is a plus
• Acceptable driving record and valid driver's license in your state of residence.

We offer best in class industry benefits:

• Paid Life Insurance
• Wellness Programs
• Vehicle Purchase Discounts
• Employee Stock Purchase Plan
• Lithia Learning Center
• Paid Holidays & PTO
• 401(k) Retirement Plan
• Short and Long-Term Disability
• Competitive pay
• Medical, Dental and Vision Plans

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.