Family Advocate Jobs

The Family Advocate will work as part of Cook Children’s Physician Network to provide support and resources to families for issues that extend beyond their clinical needs. Duties include:

• Functions in collaboration with the treatment team within the Cook Children’s Neighborhood Clinics.
• Serve as both an advocate and liaison between the patient/family, health care team, and community partners.
• Responds to the social and emotional needs of our families, providing guidance and support while navigating them through the health care system and community to achieve the best health outcomes.
• Build individual and family capacity by increasing health knowledge and self-sufficiency.

Hours: Mon-Fri 8am-5pm ***This position will travel to multiple locations in Tarrant County***

Required Education & Experience:

• Ability to work autonomously with minimal supervision
• High School diploma or equivalent.
• Strong verbal and written communication skills
• Strong customer service, phone, and computer skills
• Highly organized with the ability to prioritize and demonstrate problem-solving skills
• 3 years’ experience working in health care or working with vulnerable populations.
• Familiarity with basic medical terminology

Preferred Experience, Education & Skills:

• Bachelor’s degree in social work
• Experience with family and social services
• Experience providing psychosocial assessments & crisis intervention
• License in social work preferred but not required
• Bilingual in Spanish and English

About Cook Children's Physician Network

The network includes primary care physicians and/or pediatric specialists with offices in Tarrant, Denton, Parker, Johnson and Hood counties. Through the network, Cook Children's has established physician offices in several medically underserved, predominately low-income neighborhoods. The network also has increased access to pediatric specialty care through outreach clinics in many communities in North and West Texas.

Each thought and decision of our employees is guided by the Promise to improve the health of every child in our region. It's that passion for serving children and their families that empowers all of us who work for Cook Children's.

We welcome you to explore opportunities to become part of our network, and part of the Promise.

Check out our Benefits here: CookChildrens20222023OE (flimp.live)

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Location: Cook Children's Health Care System · NC-Morris Center
Schedule: Full-Time, Days, 8-5