Fairway - Store Detective Salary Range $20.00 - $25.00/Hr

Job Summary:
To deliver a great customer experience while providing a safe environment, and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance.

Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to work all assigned work schedules and comply with all time and attendance policies.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to travel to various store locations, if applicable.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to work cooperatively with others.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to work in varying temperatures.

Essential Job Functions:
Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

• Work cooperatively with others.
• Greet all customers and provide them with prompt, courteous service and assistance.
• Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
• Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.
• Coordinate own activities and functions to obtain maximum productivity and efficiency.
• Maintain a clean, neat, organized and safe work/shopping environment.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.
• Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.
• Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
• Assist in training personnel when required.
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Observe store rules and Company policies.
• Maintain good communications with Associates and Store Management throughout the Company.
• Understand and adhere to Company shrink guidelines as relates to store operations.
• Observe shift operating hours at all times as scheduled or assigned by the store manager.
• Perform other duties as assigned.
• Participate in special investigations when assigned.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Work overtime as assigned.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
• Maintain the security of auxiliary doors and entrances.
• Understand operation of cash register and follow all cash handling procedures.
• Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist.
• Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets.
• Maintain punctual and regular attendance.
• Represent the Company in criminal actions as result of apprehensions made.
• Perform all duties in accordance with safety policies and procedures.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Complete all applicable training programs.
• Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
• Be knowledgeable about location of items in store.
• Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.

Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.