Facilities Manager Jobs

Facilities Manager
Guest Services, Inc. is now hiring a Facilities Manager to oversee maintenance teams and projects throughout our units in the DC Metro area.

Pay: $85,000-$105,000

Benefits:

• 401K match
• Additional discounts on various products and services
• Employee Assistance Program
• Healthcare Options (medical, dental, vision, HSA/FSA options, etc.)
• Employee Discounts at recreational and lodging facilities nationwide
• Paid holidays plus additional paid time off
• And more!
• Tuition Reimbursement

JOB SUMMARY

The Facilities Manager will lead a team of dedicated in-house personnel and preferred partners to operate and maintain a portfolio of properties in the Washington, DC market. The portfolio consists of office, retail, food service and recreation properties where Guests Services, Inc. endeavors to provide best in class service to its customers, clients, teammates, and stakeholders. The Facilities Manager will provide leadership and guidance while maintaining accountability and driving continuous improvement across the portfolio.

ESSENTIAL FUNCTIONS

• Possesses excellent communication and supervisory skills, including experience working across all levels of an organization.
• Builds and maintains relationships with facility operation teams, government agencies, and contractors.
• Act as company’s point of contact with client. Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, residents, teammates, and partners.
• Plan, develop, and direct daily operations. Forecast and analyze labor and partner costs to ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the assigned portfolio.
• Ability to manage and resolve complex maintenance issues quickly and efficiently, including the experience and ability to effectively triage issues based on impact to the business.
• Recruit, supervise, train, schedule, discipline, review, and direct the unit’s maintenance staff.
• Track and schedule all work orders and preventive maintenance using the company’s CMMS. Develop and produce reports to communicate compliance to all stakeholders.
• Respond to customer inquiries and resolve customer complaints.
• Maintain and ensure safe and inclusive environment at all times.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• 5+ years of facilities management experience.
• Possess the ability to find new ways to operate and improve performance.
• Demonstrated talent for interacting with a wide variety of people.
• Computer proficiency with the ability to utilize CMMS systems, MS Word, Excel, and Outlook.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.

PHYSICAL AND MENTAL REQUIREMENTS

• Reading and writing work-related documents in English.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place.
• Physical presence at the assigned locations in the portfolio is essential to perform job duties.
• Ability to stand for the entire workday and to climb steps regularly.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

EQUIPMENT USED

• Standard facilities tools and equipment.
• Typical office equipment (computer, fax, telephone, copier, scanner, among others).

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.