Eye Care Assistant (Float)

The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions.

Eye Care Assistant range $18-$21 DOE with ability to go higher for highly experienced candidates.

• Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
• Assembly and mounting of lenses into frames.
• Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
• Recommends specific lenses, lens coatings, and frames for patients.
• Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.
• Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
• Selects and orders frames for display and maintain proper inventory counts monthly
• Repairs damaged frames, lens edges and coatings.
• Assists patients with frame selection.
• Prepares work orders and instructions for lenses and eyeglass production.
• Sells contact lenses. Assists patient in insertion and removal of contact lens classes
• Other duties as assigned.
• Verifies finished lenses match to specifications.
• Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
• Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
• Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
• Instructs clients in adapting to, wearing, and caring for eyeglasses.
• Assists and provides instructions and training to co-workers in the department.
• Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
• Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
• Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
• Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
• Fills prescriptions for patients based on eye care consultation.
• Travel to other CBHA locations.
• Consults with patients to determine a patient’s current lens prescription.

Professional and Technical Knowledge

• Ability to obtain knowledge of eye care appointment types and scheduling.
• Possesses basic level of mathematical knowledge typically acquired through completion of a high school program.
• Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair.

Technical Skills

• Ability to work on projects in a group setting and individually.
• Working knowledge of computer terminals, computer software, calculator and telephone.
• Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel.

Communication Skills

• Proficiency in speaking, reading, and translating both English and Spanish.
• Ability to communicate clearly with vendors, manufactures, and insurance companies.
• Ability to resolve and document clinical issues, complaints, and unexpected incidents.
• Ability to effectively present information and respond to questions from clients and the general public.

General Description of Benefits

At CBHA, we offer a comprehensive benefit package for our employee’s. We invest in our staff and providers. Because of this, many members of our leadership team started their careers with us, and through mentorship and experience, have risen through the ranks. Incentive-based programs and educational stipends give you every opportunity to succeed. Below you will find a list of the many benefits provided at CBHA

Health Insurance

• Vision
• Medical
• Dental

Our employees have the option of electing to utilize our in-house Dental and Vision services (dependent on Medical plan enrollment)

• Dental – CBHA In-House Credit

In-house credit of $1,300 annual maximum for services provided at CBHA dental clinic. $35 copay is waived for preventative services.

• Vision – CBHA In-House Credit

In house credit includes for one eye exam every plan year. $200 hardware credit for employee and dependents for prescription hardware (glasses, contacts, prescription sunglasses). Employees and dependents also receive one additional hardware credit per year at CBHA’s cost + 20% (used for non-prescription sunglasses, contact lenses, or a second pair of prescription glasses). $35 copay is waived for preventative services

Flexible Spending Account

Life Insurance

Accidental Death & Dismemberment Life Insurance Policy

Long Term Disability

Emergency Medical Transport Benefits- Life Flight Network

403 (b) Retirement Plan

Safe Harbor Match Employees are eligible to receive a Safe Harbor Match of 100% up to 4% of the employee’s total salary. Employee is full vested in Safe Harbor Match from day 1. Contributions are subject to IRS guidelines.

Non-Elective Contribution- Provided the employee has met enrollment qualifications, employee will also receive 4% employer contribution of employee’s total salary at the end of the Plan Year at the discretion of Board of Directors.

Vacation (Personal Leave)

Year 1

40 hours front loaded after six (6) months of employment. Accrue at the rate of .0038per hour paid not to exceed a per pay period accrual of .3076 hours for the rest of year one (1). Vacation buyout paid hours are excluded from accrual

Year 2

Accrue at the rate of .0442 per hour paid not to exceed a per pay period accrual of 3.53hours. Vacation buyout paid hours are excluded from accrual.

Year 3

Accrue at the rate of .5576 per hour paid not to exceed a per pay period accrual of 4.46 hours. Vacation buyout paid hours

All employees receive 8 vacation hours for a Wellness Day on their Anniversary Date each year.

Holidays

The following holidays are observed and paid by CBHA

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Day after Thanksgiving

Christmas Day

• Martin Luther King Jr. Day & President’s Day are considered floating holidays and are used at employee’s discretion.

Educational Reimbursement Program

Employee Assistant Program

EAP services are available to solve a wide range of concerns for employees. This program is confidential and covers employees, spouses, domestic partners and children up to 26 years of age.

Contribution to Student Loan/529 College Savings Plans

Other great benefits

• Work anniversary recognition
• Volunteerism Program (up to three hours added to your vacation bank)
• Employee apparel (store stipend/day one shirt, 90 day vest, and 6th month jacket)
• New employee luncheon with CEO
• Casual Fridays, as designated by the company
• Shuttles to remote sites
• Holiday luncheons (Cinco de Mayo, 4th of July, other employee appreciation)
• Financial wellness classes held quarterly and one-on-one financial sessions with a Financial Advisor.
• CBHA contribution to a 529 College Savings Plan and/or Student Loan Repayment based on years of service.
• On site fitness center available to all employees
• Flexible schedules; depending on business needs
• Company events (hikes, bowling, movie nights, book club, game night, professional sporting events)
• Birthday cards/treats
• In-house education (CBHA University)
• All staff events/prizes
• Free coffee on designated days (new employees/employee appreciation)
• Service awards