Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Some similar recruitments
National Monitoring & Evaluation Expert - Egypt
Recruited by The United Nations Industrial Development Organization (UNIDO) 9 months ago Address , Remote
Exam Proctor Jobs
Recruited by Loma Linda University Health 9 months ago Address , Loma Linda
Licensure Exam Prep Tutor, Elementary
Recruited by Relay Graduate School of Education 9 months ago Address , Remote $35 an hour
Isso Grc Exam & Audit
Recruited by Meta 9 months ago Address , Remote $157,000 - $217,000 a year
National Consultant Monitoring And Evaluation Specialist
Recruited by United Nations Development Programme (UNDP) 9 months ago Address , Remote
Learning And Evaluation Officer
Recruited by Hartford Foundation for Public Giving 11 months ago Address Greater Hartford, United States
Lead Associate, Monitoring & Evaluation (P2)
Recruited by Save the Children 11 months ago Address , Remote $54,400 - $60,800 a year
Evaluation Consultant Jobs
Recruited by United Nations Development Programme (HQ) 11 months ago Address , Remote
Veterans Benefits Paralegal Jobs
Recruited by Trustpoint.One 11 months ago Address , Remote
Evaluation Consultant (Maternity Leave Cover)
Recruited by United Nations Development Programme (UNDP) 11 months ago Address , Remote
Veterinary Exam Room Technician
Recruited by Inwood Animal Center 1 year ago Address , Inwood, 25428, Wv
Senior Practice Manager-Surgical Services
Recruited by Skagit Regional Health 1 year ago Address , Mount Vernon, 98273, Wa $39.86 - $59.79 an hour
Impact Evaluation Design Specialist
Recruited by DevTech Systems, Inc. 1 year ago Address , Remote
Secretary 1 - Malloy, Iowa Veterans Home
Recruited by State of Iowa - Executive Branch 1 year ago Address Marshalltown, IA, United States
Qa Biller - Veterans Evaluation Services
Recruited by Maximus 1 year ago Address , Remote From $15 an hour
Canteen Operator - Iowa Veterans Home
Recruited by State of Iowa - Executive Branch 1 year ago Address Marshalltown, IA, United States
Surgical Services Technician Certified
Recruited by Methodist Hospital 1 year ago Address , Arcadia, 91007, Ca $28.80 - $37.79 an hour

Exam Scheduler - Veterans Evaluation Services

Company

Maximus

Address , Remote
Employment type FULL_TIME
Salary Up to $19 an hour
Expires 2023-06-25
Posted at 1 year ago
Job Description
Job Introduction:
Exam Schedulers supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by scheduling Compensation and Pension (“C&P”) medical exams, for Veterans and Service Members, with trained VES providers. Schedulers must maintain close communication and build rapport with providers to capture exam availability and build a relationship of trust and confidence. Candidates must possess the desire to assist our wounded veterans and service members with a caring, positive, and patriotic attitude. This position works with veterans when needed to confirm early notice appointments and assists veterans and/or providers with any questions they may have. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

Education and Experience Requirements:
Primary Responsibilities:
  • Always ensure the appropriate scheduler is assigned to the correct case
  • Cross-train in other areas when employees are not in the office
  • Communicate with Call Center, Cappers, Veteran Liaisons, Diagnostics, and PRC Departments when needed
  • Ask the VA for approval if veteran resides farther out than contractual mileage limitations
  • Coordinate with traveling providers to conduct examinations in high volume areas
  • Daily check and schedule cases that are assigned the Pending Follow-Up Schedule Status
  • Search veteran cases in assigned regions within OMS
  • Add and remove provider block times into OMS when necessary
  • Notify veterans if providers call to reschedule
  • Call or email providers to request exam time availability and schedule examinations

Additional Duties and Responsibilities:
  • Assist other schedulers if volume in assigned region has diminished
  • Must abide by HIPAA regulations by maintaining confidentiality of records and personal information
  • Promptly address emails and voicemails on a daily basis
  • Occasionally attend meetings regarding difficult geographic areas in assigned region
  • Answer calls from other regions and assist the caller, or direct the calls when necessary

Requirements:
  • Proficient typing skills
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel
  • Advanced analytical skills and detail-oriented
  • Advanced written communication skills, to include excellent grammar
  • High School diploma or GED equivalent required; some College preferred
  • Advanced verbal and interpersonal skills
  • Advanced multi-tasking skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
  • Intermediate knowledge of pertinent medical terminology
  • Advanced reading and comprehension abilities

Home Office Requirements:
  • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
  • OS for Windows – Windows 10 or newer
  • Preferred Windows or Mac (no Chromebooks)
    • OS for Windows – Windows 10 or newer
    • OS for Mac – Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
  • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
  • OS for Mac – Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
  • USB plug and play wired headset with a microphone and noise suppression
  • A second monitor is highly recommended for most positions
  • Private work area and adequate power source

MAXIMUS Introduction:
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
EEO Statement:
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency: Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Posted Max: USD $19.00/Hr. Posted Min: USD $19.00/Hr.