Event Operations - Event Logistics Manager

Position Profile

Event Logistics Manager

Department

Event Operations

Reports To

Director, Event Operations

Status

Full-Time, Exempt

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JOB SUMMARY : The Event Logistics Manager will lead the implementation of event operations & logistics planning for all Chiefs Football games & major events.

Primary Responsibilities

• Develop Standard Operating Procedures, checklists, and training manuals for areas of oversight and institute culture of process and accountability.
• Responsible for event recap notes & internal collaboration efforts to provide solutions to challenges.
• Support event operation and assume other duties and responsibilities as assigned by Chiefs management.
• Support Ford Tailgate District including Partnership needs, Entertainment, and layout as needed.
• Lead internal efforts with site planning, vendor management, logistics, and overall event management for Chiefs Football games, Chiefs internal events, Arrowhead Events concerts & large-scale ticketed events.
• Responsible for support of Chiefs game day production notes.
• Develop inventory database of all department assets for parking services and related projects.
• Ensure supervision and execution of event operations for all events including event oversight and resource coordination as needed.
• Responsible for management & development of Concert production notes.

Minimum Qualifications Required (education/Experience/Knowledge/Skills)

• Ability to motivate and communicate effectively with staff and peers.
• Must be able to communicate clearly and concisely.
• Bachelors Degree or equivalent.
• Demonstrated leadership and personnel management experience with the ability to coach, mentor and motivate a diverse workforce.
• Demonstrated experience with budget oversight and general accounting/finance.
• Experience with AutoCAD, Concept 3D and facility software programs strongly preferred.
• Experience creating and delivering successful training programs.
• Possess excellent organizational skills.
• Minimum 5 years’ experience in large venue event or logistics management, including direct supervision of personnel and 3rd party vendors, conflict management, parking best practices, and performance management.
• Demonstrated ability to be creative and seek proactive solutions to problems and situations before and/or after they arise with little or no supervision.

Physical Requirements

• Moderate to difficult.
• Must be able to lift/carry objects weighing 20+ lbs.
• Must be able to walk long distances.

Competencies

• Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness.
• Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff.
• Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings.
• Change Management-Communicates changes effectively. Builds commitment and overcomes resistance; prepares and supports those affected by change and monitors transition.
• Analytical Skills-Synthesize information; uses intuition and experience to complement data; designs and generates creative solutions.
• Diversity-Demonstrates knowledge of the EEO policy and shows respect and sensitivity for cultural differences. Trains and educates others on the value of diversity and promotes a harassment free environment.
• Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals.
• Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well. Readily accepts feedback from others and provides vision and inspiration to peers and subordinates. Displays enthusiasm, passion, and optimism.
• Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process.
• Written Communications- Writes clearly and informatively.
• Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively.