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Er Consultant Ii - Central Operations

Company

Fifth Third Bank
Address , Cincinnati
Employment type FULL_TIME
Salary
Expires 2023-10-15
Posted at 8 months ago
Job Description
Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provides Employee Relations (ER) advice and policy interpretation to managers and employees and is responsible for overall ER case management; counsels managers on individual performance issues and conducts investigations as needed. May serve as a lead for other Employee Relations Consultants (ERCs). In addition may be subject matter expert and/or Bancorp Line of Business ER Partner.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Anticipate or identify and respond to issues that indicate a negative work environment; work with the Business Partner, as appropriate.
  • Coordinate supporting evidence for unemployment claims; attend hearings as necessary.
  • Audit policies and practices and take necessary actions to ensure compliance with local and federal employee relations laws.
  • Advise/assist/counsel managers in identifying and resolving employee issues; keep the Business Partner informed.
  • Collaborate/consult with managers on low performers and termination decisions; involve the Business Partner, as needed.
  • Utilize Employee Relations Advisor expertise for additional support and guidance where needed.
  • Conduct investigations in response to employee or manager incidents and complaints; involve appropriate departments (bank protection, security) as needed.
  • May serve as Bancorp LOB and ER liaison. Responsible for ensuring effective communication of LOB strategies and Policies changes with ERAs, ER peers and subordinates.
  • Deliver education to management and staff to promote a positive work environment and minimize risk of employee-related issues (where subject matter expertise is required).
  • Advise/assist/counsel employees regarding ER issues.
  • Develop and analyze data reports from HRIS, employment records, operations or other sources to drive strategic employee relations decisions in the local unit.
  • Support the Business Partner as needed in creating, executing and monitoring a local ER strategy.
  • Responsible for the management of ER cases.
  • Respond to non-routine ER inquiries from employees and issues escalated by Shared services (Tier 1); manage individual ER cases through resolution.
  • Develop documentation in response to an employment-related issue, charge or claim.
  • Coordinate the production of severance agreements through Employee Relations Advisor.
SUPERVISORY RESPONSIBILITIES:
May supervise Employee Relations Consultant I or other trainees, but does not have full management responsibilities for a staff.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Ability to work independently.
  • Bachelor's degree in HR or business related field (equivalent work experience considered).
  • Proven leadership skills in preferably in Employee Relations function.
  • Must be well organized and able to coordinate multiple tasks and requests.
  • Ability to interact well with all organizational levels as well as vendors.
  • In depth knowledge of HR principles and practices and extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements desired.
  • Typically has five to seven years experience in HR or employment law desired with a demonstrated track record in an employee relations/employment law role.
  • Excellent verbal and written communications skills are essential.
  • Masters degree or related experience desired.
  • Integrity - maintains confidentiality at all times.
  • Excellent presentation skills required.
  • Applicable experiences in innovative ER approaches, risk management and policy development, interpretation and application are essential.
  • Ability to use all Microsoft Office software including: Word, Excel, Power Point, and Access Database.
  • Excellent analytical, interpersonal, negotiation and problem solving skills are essential.
  • Some travel required.
WORKING CONDITIONS:
  • Extending viewing of computer screens.
  • Normal office environment.
ER Consultant II - Central Operations
LOCATION - Cincinnati, Ohio 45202
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.