Employee Relations Specialist Jobs

At PharmaCord, we look for unique talent and skills, and above all else, compassion. Our employees are enthusiastic team members who love what they do and come to work every day ready to jump in and roll up their sleeves. Employees here take initiative, take pride in their work and accomplishments, and are trusted to work independently while being team players known for sharing ideas, support, and resources.

Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.

We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.

We are PharmaCord, a purpose-driven organization on a rapid growth journey.

Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.

PharmaCord is seeking an Employee Relations Specialist to work with HR and business leaders across the organization who has a proven record for handling employee matters of all types with the employee and the company in mind. You might just be the person we need if: you can demonstrate solid ER knowledge; you can demonstrate through examples of your experiences working through tricky employee relations situations; you possess strong verbal and written communication skills, have an ability to prioritize time, demonstrate a sense of urgency, and understand the value of providing amazing customer service!

As an Employee Relations Specialist at PharmaCord you will have the opportunity to provide a broad range of professional employee relations activities including but not limited to: employee consulting, training, conflict resolution, complaint investigation, policy interpretation and the preparation and delivery of related summary reports and recommendations.

A typical day in the life of the Employee Relations Specialist will include the following:

· Providing advice and counseling to supervisors on employee issues as they relate to compliance with regulations and laws.

· Handling background check review and administration

· Conducting interactive processes with employees to determine ADA compliance and reasonable accommodations.

· Providing Health and safety support by handling workplace incidents

· Performing worker’s compensation claims administration

· Negotiating employment separations.

· Representing PharmaCord at personnel-related hearings, mediations, and depositions.

· Developing and conducting management training on harassment and discrimination, employment law, ADA, performance reviews, discipline, terminations, ethics, and personnel policies and regulations.

· Fostering and promoting the use of human resources services.

· Administering PharmaCord’s Employee Policy Handbook.

· Proposing and making recommendations to leadership for policy changes and improvements to employee related policies.

· Identifying legal requirements and government reporting regulations affecting human resources functions and ensuring policies, procedures and reporting are in compliance.

This job might be for you if (must have requirements of the role):

· You possess a functional knowledge of state and federal laws concerning labor relations.

· You have the ability to coach/advise employees and management through sensitive HR issues to resolve conflict and seek workable solutions.

· You can conduct individual and/or group facilitations to foster effective communication and healthy workplace relationships among employees and management.

· You are able to investigate work-related or compliance issues and prepare summary reports, conclusions and recommendations.

· You have the ability to establish and maintain effective working relationships with employees, management, and various agencies at all levels of the organization.

· You use reason and de-escalation skills to manage difficult or emotional situations.

· You present facts and recommendations verbally and in writing.

· You enjoy Planning, designing, implementing, and conducting trainings to a diverse level of management, and employees.

· You know how to maintain strict confidentiality.

Requirements:

· Bachelor’s degree in Employee Relations, Human Resources or related field required.

· At least 3 years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience.

· SHRM-CP or SHRM-SCP preferred.

• Experience administering benefits and other onboarding steps strongly preferred.
• All employees working onsite in a PharmaCord facility are strongly encouraged to be vaccinated against COVID-19
• Excellent understanding of Microsoft products (Excel, Word & PowerPoint)
• Must be well-versed in current labor laws to ensure compliance.
• We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $624.00 per year)

Physical Demands & Work Environment:

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• This is a full-time exempt position.
• Although very minimal, flexibility to travel as needed is preferred.

Once you land this position, you’ll get to enjoy:

Our Benefits & Perks

• Company paid Short-term Disability (STD)
• Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees
• Tuition reimbursement program up to $5,000 per year
• Voluntary Life, AD&D and Long-Term Disability Insurances
• PharmaCord has not increased healthcare premiums in the past 4 years
• Increased competitive 401(k) company match up to 4%
• NEW! Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
• Employee Referral Program
• PTO benefits, flex days and paid holidays
• Company paid and voluntary Life Insurance options
• Wellness and Employee Assistance Programs
• Paid Parental Leave of Absence
• Wellness discounts of up to $260 per year for participation in wellness program
• Ambassador Program
• Annual HSA employer contribution

Competitive Compensation & Flexible Working

• Multiple shift options between 8 AM and 11 PM Monday - Friday
• Bonuses after the training period
• Competitive starting pay rates
• Toll reimbursement program (valued at $624.00 per year)
• Hybrid opportunities after 6 months (or sooner once proficiency in role is demonstrated)
• Yearly merit increases

A Career You'll Love

• Opportunities for advancement with a company that supports personal and professional growth
• Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace
• Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
• Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021
• Exposure to many learning and development opportunities
• Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
• PharmaCord has doubled in size over the last few years and expects to be over 1000 employees by the end of 2023 giving current employees first access to promotional opportunities
• A challenging, stimulating work environment that encourages new ideas

Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.

In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19. PharmaCord is unable to sponsor employees at this time.

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