Eligibility Recertification Specialist Jobs

Essential Duties and Responsibilities

• Contacts employers, community agencies, schools, etc., for substantiation and/or clarification Identifies and resolves recertification discrepancies, i.e., unreported income, occupancy changes and unreported family assets;
• Conducts third party verifications via all verification sources available; follows up on findings and conducts additional interviews with families accordingly;
• Resolves problem cases of resident clients;
• Enters and retrieves data or information from the automated data system;
• Prepares recommendations for improvement or correction of deficient recertification activities;
• Notifies residents in writing of any rent adjustments and effective dates;
• Determines residents who qualify for Earned Income Disregard (EID) exclusions;
• Provides assistance and guidance to departmental staff on the handling of technical problems and problem issues as they arise;
• Performs other related duties as assigned.
• Monitors the progress of all assigned annual and interim recertifications to ensure all related activities are completed in the prescribed time frame;
• Conducts reexaminations of resident income and sources of income for all family members and family composition to determine eligibility for continued occupancy; conducts interviews as necessary;
• Counsels' prospective tenants on the policies and procedures relative to obtaining and maintaining a unit.
• Coordinates applicants;
• Prepares correspondence or make telephone calls to other District or Federal agencies, private organizations and the public in order to obtain and verify information concerning the residents;
• Directs prospective and recertification applicants in securing necessary verification and documentation of eligibility factors and where further data is necessary to ensure complete and accurate evidence;
• Calculates resident verified adjusted annual income and assets to determine resident rent responsibility for either income or market-based rents;
• Prepares and mails application for continued occupancy to residents with reasonable written notice of actions needed to complete their recertification timely;
• Remains abreast of new and revised federal and District housing/recertification regulations and guidelines and recommends actions for improvement or correction of operating deficiencies;
• Verifies information submitted by applicant which includes income, assets, family composition and other information included on the application;
• Determines priority of eligible applicants for housing selection and coordinates applicant placement with housing managers.
• Interviews assigned applicants for Public Housing and HCVP residency; reviews applications to determine (1) applicant eligibility for admission or continued occupancy; (2) rent to be charged; and (3) unit size required according to HUD and DCHA regulations;
• Review, approve and reject applications for housing based on federal and agency regulations;
• Participates and conducts eligibility and leasing briefings for resident;
• Reports regularly on activities related to eligibility and leasing;

Job Requirements

Job Requirements:

Education and/or Experience

Bachelor’s degree from an accredited college/university); and a minimum of (2) two years’ experience recertifying and determining client eligibility for public and assisted housing; or other equivalent combination of education and experience which meet the minimum qualifications requirement may be substituted.

Technical Skills

To perform this job successfully, an individual must have strong computer skills (MS Word, MS Excel, and MS Outlook); and must be able to learn other computer software programs as required by assigned tasks.

The District of Columbia Housing Authority (DCHA) conducts pre-employment screening on specified positions, which may include but is not limited to a criminal background check, drug and alcohol testing, verification of academic credentials, licenses, and certifications, and/or verification of work history.

This position has been designated by the department to require a drug and alcohol screening and background check. Finalist(s) for this position will be subject to drug and alcohol testing and will be required to consent to a pre-employment background check as a condition of employment.