Work for us!

KnowledgeWorks Global Ltd. (KGL) is the industry leader in transformative publishing solutions. A division of CJK Group, Inc., KGL provides specialized content services and innovative technology solutions that drive revenue growth, streamline operations, and ensure editorial excellence. We serve the journal, educational publishing, and elearning markets from content creation through delivery of print and digital products.

We are currently hiring for the following open positions. In many cases, remote candidates will be considered (as noted in job description).

Location: Remote, must reside in US

Knowledgeworks Global Ltd. (KGL) is a leading company providing editorial and production support services for peer reviewed journals across scholarly/scientific publishing. Our continual growth creates ongoing opportunities for individuals who value:

• Making a difference: KGL associates play a critical role in advancing science, medicine, and other scholarly research through upholding publishing standards and lending critical support to editors, authors, and reviewers on the journal/s they manage.
• Community. When you work with us, you become part of a community of people who value collaboration, diversity, mutual respect, curiosity, collegiality, and quality work.
• Flexibility. We are committed to work-life balance through flexible schedules and benefits that allow you to enjoy time away from the keyboard. As a FT employee, you will be eligible for Paid Time Off, health insurance, and a 401K match.
• Professional growth. Our team works in a supportive environment that encourages career advancement through teaching and learning. You will have the opportunity to improve your editorial and management skills through collaboration with experienced team members.

Position Description

KGL is seeking Editorial Associates (EA) to support editorial and/or production workflows for STM peer-reviewed journals. The EA carefully and consistently follows established protocols to check manuscripts for adherence to journal policy and peer review requirements, as well as technical requirements for publication. EAs will be in a role where careful attention to detail and clear communications are critical. Daily task work is largely performed via client manuscript management system queues and through following journal workflow protocols online. However, EAs will work closely with the Managing Editor to optimize outcomes on the account through sharing of ideas for improvement and also to ensure the career development of the EA.

Training will be provided for candidates with the right skill set. These are remote positions associated with our Richmond, VA office.

Candidates with 2 or more years of experience may be eligible for Senior Editorial Associate roles, which may involve the supervision of editorial teams.

Responsibilities

Primary responsibilities vary according to journal assignment but may include tasks such as the following:

• Perform quality checks on new and revised manuscript submissions following checklists and journal policy guidelines
• Follow precise set of workflow protocols and ensure all manuscript requirements are met
• Be a proficient user of the manuscript management system
• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
• Proofread and send decision letters and other correspondence to authors, editors, and reviewers
• Complete all assigned tasks during scheduled hours and meet productivity expectations
• Facilitate manuscript peer review through outreach to editors and reviewers as directed
• Provide assistance to newer staff who may shadow experienced colleagues
• Provide editor, reviewer, and author technical support related to submission requirements and the submission system
• Utilize KGL’s cloud-based technology as a communication and productivity tool

Requirements

• Experience with one or more manuscript management system a plus (e.g., Editorial Manager, ScholarOne Manuscripts, eJournal Press)
• Must be available for at least 20 hours per week
• A minimum of 1 year working in the editorial office of a scholarly journal or have transferrable experience
• Excellent oral and written communication skills
• Proficient use of standard office technology (e.g., Microsoft Office, teleconferencing, and G-Suite)

KGL is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

To Apply

For immediate consideration, please submit your resume along with a cover letter including designation of whether you are interested in a full- or part-time work schedule to [email protected].