Documentation Coordinator Jobs

Federal Resources Corporation (FRC) operates at the forefront of Cybersecurity & Privacy, Intelligence, and Strategic Consulting headquartered in Erie, Pennsylvania. As a mission focused aggregator, FRC designs strategies that ensure data privacy and protection, extended network protection, "zero trust" identity management and threat detection. Not only are we ranked on the annual Inc.5000 Fastest Growing Companies in America, we became officially certified by Great Place to Work, the global authority on workplace culture. Come be a part of a growing and thriving culture here at FRC!

Job Summary

Responsible for handling the sorting and distribution of files and documents. Label and categorize the files according to their purposes and submit them to the appropriate personnel or department. Ensure the safety and security of the documents' storage to prevent leakage of confidential information that might put privacy in jeopardy. Keeps a record of every document within the database, properly disposing of outdated ones, and retrieve documents as requested.

Primary Responsibilities

• Answering the phone
• Make copies and shred classified and unclassified material
• Assists with scheduling ensures leadership is prepared for key meetings and calls
• Provides other support as requested
• Facilitates and/or participates in reviews of DOS programs and operations. Participates in identifying new approaches to accomplish office priorities and operations, and supports the development of reports, projections, cost estimates, justifications, and associated briefings for management. Help Senior Executive Management with responsibilities including but not limited to:
• Responsible for Time and Attendance support, inputting employee records into Time and Attendance Telecommunications Line (TATEL), completing and submitting all required reports, and maintaining necessary records
• Writes, edits, and/or coordinates a broad array of DOS materials, e.g. reports, new business processes/policies, Department Notices and All Diplomatic and Consular Posts (cable)(ALDACs), and other written materials
• Provide support for the office as needed, to include
• Managing documents as needed
• Pick-up and delivery of mail
• Request service for copiers, scanner, fax machines, shredders, etc.
• Coordinates all logistics involved with ordering, tracking, managing, finalizing, packaging, and delivering (Civil and Foreign Service) assignments. Works directly with Commissions program manager to ensure timely execution of involved activities and tasks
• Develops standard operating procedures and process maps and makes recommendations to Department of State management on improving and strengthening program efficiency and effectiveness
• Order, stock, and organize supply orders (general supplies, paper, toner) for Office
• Oversees the timely retirement of official documents and prepares and implements office file plan
• Escort visitors as needed. Facilitating logistics involved in onboarding and/or departing staff
• Manages official documentation and correspondence. Familiar with Department document tracking systems, such as Document Management System (DMS). Ensures all documentation and correspondence is consistent with Department requirements and guidelines. Maintains official files and coordinate with staff on documentation related to key program and initiatives

Required Skills And Abilities

• Detail-Orientation and Reliability - Ability to create error-free documents and reports and complete such requirements in a timely manner
• Interpersonal and Collaboration Skills - Work effectively and collaboratively on internal and external teams
• Exemplary Written and Oral Communication Skills
• Analytical and Planning - Experience analyzing programs and initiatives in a changing environment
• Must be a self-starter and able to work independently while exhibiting impeccable judgement and political savvy
• Customer Service Ability - Ability to interact effectively with high level customers and management officials at all levels in a fast-paced environment while maintaining excellent customer service

Required Education And Experience

• Certified as a notary public
• Prior experience working for the Department of State (DOS) desirable
• A minimum of three (3) years of experience in management operations and administrative positions
• Must have Active Security Clearance

Physical Requirements

• Must be able to lift 15 pounds at times
• Prolonged periods of sitting at a desk and working on a computer

Federal Resources Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.