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Dispatcher - Allegheny General Hospital - Part-Time
Company | Highmark Health |
Address | Pittsburgh, PA, United States |
Employment type | PART_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-09 |
Posted at | 10 months ago |
Company : Allegheny Health Network :
- Uses proper body mechanics. (10%)
- Dispatches support services personnel for appropriate department requests. Ensures resolution for the customer's request and, when necessary, notifies supervision of potential problems. (20%)
- Monitors all systems in order to reach five minute response time; ensuring that tasks are given out in appropriate order so that patients and/or customers receive priority services. (20%)
- Performs accurate telephone procedures and proper interactions with all customers while delivering customer service at all times. (20%)
- Performs other duties as assigned or required.
- Enters data, using various systems, to communicate information to necessary personnel. (20%)
- Adheres to the policies, procedures, rules and regulations of the hospital as well as regulatory agencies. (10%)
- Accurately performs accounting skills when dealing with money required
- High degree of problem solving and decision making tools
- Proficiency in the utilization of computer software.
- Strong organizational skills needed to maintain working relationships with both internal and external departments & customers at all levels
- Ability to maintain the highest measure of confidentiality
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