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Dispatcher - Allegheny General Hospital - Full-Time
Company | Allegheny Health Network |
Address | Pittsburgh, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-05-27 |
Posted at | 1 year ago |
Company : Allegheny Health Network :
General Overview
Communicates and assists in the coordination and delivery of patient transportation, environmental services, facilities and any other additional support needed by the hospital; maintains records of all incoming calls.
Essential Responsibilities
Minimum
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
General Overview
Communicates and assists in the coordination and delivery of patient transportation, environmental services, facilities and any other additional support needed by the hospital; maintains records of all incoming calls.
Essential Responsibilities
- Dispatches support services personnel for appropriate department requests. Ensures resolution for the customer's request and, when necessary, notifies supervision of potential problems. (20%)
- Monitors all systems in order to reach five minute response time; ensuring that tasks are given out in appropriate order so that patients and/or customers receive priority services. (20%)
- Adheres to the policies, procedures, rules and regulations of the hospital as well as regulatory agencies. (10%)
- Enters data, using various systems, to communicate information to necessary personnel. (20%)
- Uses proper body mechanics. (10%)
- Performs accurate telephone procedures and proper interactions with all customers while delivering customer service at all times. (20%)
- Performs other duties as assigned or required.
Minimum
- Proficiency in the utilization of computer software.
- Accurately performs accounting skills when dealing with money required
- Ability to maintain the highest measure of confidentiality
- High degree of problem solving and decision making tools
- Strong organizational skills needed to maintain working relationships with both internal and external departments & customers at all levels
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at [email protected]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
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