Director, Quality Assurance Jobs

Job Summary: The Director of Quality Assurance plans and directs activities of the Quality Assurance areas of the Saint Francis Health System for the purpose of facilitating and improving disease management and clinical process outcomes in alignment with the organization's mission, vision and values.
Education: Completion of a Master's degree in Business Administration, Public Health, or Health Care Quality and Safety.
Licensure, Registration and/or Certification: None.
Work Experience: Ten (10) years of related Quality Assurance experience including a minimum of five (5) years of experience at the management level.
Knowledge, Skills and Abilities: Ability to utilize assertiveness, political intuitiveness, and be self-motivated. Effective interpersonal, written, and oral communication skills. Ability to analyze complex issues and solve them creatively. Strong leadership skills relative to motivating and developing multi-disciplinary teams to be successful. Demonstrated training in performance improvement techniques and methods. Ability to organize and prioritize work in an effective and efficient manner.
Essential Functions and Responsibilities: Identify, oversee and assist with performance improvement projects throughout the saint Francis Health System. Provide data analysis and interpretation as needed. Participate in entity special projects including retreat facilitation and planning, staff engagement facilitations and instruction and other special projects. Participate in Quality Improvement oversight and monitoring in all SFHS entities (Quality Reporting Structure, scorecards and the 'Blue Slide'). Direct strategic and operational elements of patient and physician satisfaction initiatives. Assist in TJC and patient safety oversight and preparation activities. Direct department operations.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

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