Workcell Quality Assurance Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world’s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

***This role will lead quality solutions, working with the customer full-time at the customer site***

JOB SUMMARY

Lead and guide the workcell Quality Engineering section in operating with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. Be creative and proactive, focusing on continuous improvement. Create an environment that is culturally embedded in a "Quality First" mentality in the workcell. Liaise with customer on all quality related issues together with the workcell functional team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Recruit and maintain high-caliber work force for QA function for the workcell.
· Work with all levels in the workcell and supporting functions to improve product quality performance with ultimate goal of Zero Defect. Ensure all levels of the organization focused on providing the customer with defect-free product and customer satisfaction.
· Drive to conclusion all action items assigned to the workcell and team members and other supporting functions.
· Develop, motivate and lead all team members to perform to their full potential, providing direct and timely feedback in formal and informal media, on all issue pertaining to product quality.
· Monitor and evaluate the level of QEs’ involvement and success on all activities pertaining to product quality improvement; and their contribution towards the continuous improvement of process yields and efficiencies.
· Provide support to all functions to ensure that appropriate corrective and preventive measures are taken and implemented on a timely basis.
· Evaluate and schedule training programs and/or seminar for the Quality Engineering team and other functions that required the appropriate knowledge for product quality improvement.
· Ensure plant wide ESD Controls and Product Regulatory requirements are established and maintained.
· Maintain positive employee relations with encouragement of Jabil’s open-door policy, suggestion box, participation in status and team meetings, and interactive one-on-one communication.
· Ensure the responsibility and accountability are very clear; communicate calmly, but clearly, on areas that need improvement. Instill a continuous improvement mentality in all functions within the workcell.
· Review all relevant policies and procedures with direct reports and within the workcell (related to product quality) regarding the specific application to their assignments. Ensure each individual comprehend, as well as providing them ongoing support to ensure compliance.
· Foster good morale, a proactive and positive culture, and maximize the opportunity for personal growth within the workcell QA Team.
· Able to lead and coach all Quality Engineering personnel to enable independence and ownership of their efforts.
· Develop, motivate and challenge all team members to perform to their fullest potential, providing direct and timely feedback in either a formal and informal media.
· Prepare periodic performance reviews of all direct reports. Recommend salary increases and changes in job status as appropriate.
· Create a sense of pride and ownership that strive to be the best in workcell execution and performance.
· Provide and maintain a safe work environment for all employees and visitors.
· To extend support to other workcell or functions, upon request from QA Manager and/or senior management, whenever needs arise, for the benefit of the company.
· May perform other duties and responsibilities as assigned.



JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Extensive knowledge of global and regional logistics operations and industry.
· Proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
· Advanced financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
· Advanced knowledge of international direct and indirect taxes as well as global customs regimes.
· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
· Persuasive communication skills.
· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree in Engineering or related discipline.
· At least 5 years of working experience in the Quality related field.
· Proficient and knowledgeable in all areas related to the QA function.
· Able to communicate clearly and effectively in both verbal and written media.
· Or a combination of education, experience and/or training.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

The pay range for this role is $97,494 - $184,927. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.