Director Operational Risk Managment

Expertise: Operational Risk Management / E2E Process Flows

Experience: 10+ years in risk areas relevant for Operational Risk Management within Financial Institutions industry

Minimal education: Bachelor level with relevant certifications

About ING:

Ranked #8 on LinkedIn Top Companies in Financial Services

Crain’s 100 Best Places to Work

Ragan’s Top Places to Work in 2023

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

The Opportunity:

• Your ultimate goal is to effectively challenge the business proactively and guard that ING operates within the risk appetite.
• Be a trusted senior Operational Risk advisor in the 2nd LoD, who directs, advises and supports the identification, analysis and mitigation by 1st LoD/business of non-Financial risks to ING; monitoring risks on a regular basis to follow ING Group policies and guidelines, as well as, local legislation and regulations

Main Duties and Responsibilities of Role:

• Be a stronger contributor supporting the ORM team to monitor and keep its Risk Appetite within pre-defined thresholds.
• Your primary focus will be on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the department at a broader level;
• Challenge, monitor and advise on: (1) Definition and communication of a sound risk management strategy; (2) Setting and monitoring of risk appetite and limits; (3) Design of effective risk governance structures and risk organizations; (4) Establishing effective behaviors and an appropriate level of risk awareness; (5) Risk identification and assessment; (6) Risk mitigation and control design; (7) Incidents and loss management (8) Risk monitoring and action tracking; (9) Reporting and communicating (internal and external); and (10) Control testing (design and operating effectiveness) and in-control statements.
• Participate and challenge risk assessments on specific Operational Risk projects and programs;
• Challenge and monitor implementation of corporate, local, and applicable regulatory Policies, Procedures and Controls;
• Participate in innovation projects to advise and challenge on implementation of operational risk controls requirements;
• Identify and assist in the identification of operational risks and development of processes and controls to help mitigate such risks;
• From an operational point of view you will be responsible for understanding and assessing INGs business operations regarding Operational Risk, identifying issues and opportunities and collaborating with 1st LoD on the implementation / challenge of appropriate solutions.

Profile:

• Effectively challenge the business proactively and guard that ING operates within the risk appetite;
• Be a strong communicator to enable positive impact and contribute to creating a learning organization;
• Work closely together with Information Risk Management to raise awareness and challenge the business with regards to new threats like cybercrime, privacy and data security etc;
• Able to focus the limited capacity on the high-risk activities;
• Able to build a network of trusted relationships with key stakeholders from business, ORM, other 2nd LOD functions, CAS, auditors and regulators;
• Possess knowledge of Operational Risk Management, business processes, banking products and systems to allow for a pragmatic and effective approach to risk management;

Skills Required:

• Ability to be firm when needed and flexible when possible;
• Familiar with non-financial risk models and risk assessments;
• Have a critical, though positive constructive mind set;
• Demonstrate problem analysis & judgment skills;
• Ability to learn quickly from documentation, analyses and talking to experts;
• Being interested in continuously developing of your expertise and knowledge;
• Being pro-active, have high quality standards and work according to the planning;
• Being self-confident / self-empowered;
• Have communication and presentation skills that allow one to express their ideas with impact and in a compelling, simple and credible manner;
• Being accurate and thorough in your work;
• Demonstrate effective collaboration and teamwork skills to support peers and team members;
• Able to build relationships at all levels, cultivating a broad network of contacts;
• Being innovative and being able to drive change in order to simplify and strengthen policies, processes and procedure;

Competencies:

• Teamwork
• Results oriented
• Problem analysis & judgment
• Creativity & Adaptability
• Ability to delegate
• Listening skills & Empathy
• Self-confidence / Self-empowerment
• Independence
• Decision making

Mindset:

• Challenge status-quo
• Proactive
• Personal Ownership
• Collaboration
• Think Forward

Salary Range: $190,000 - $235,000

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.