Director Of Retail Jobs

Description Revolutionary Clinics is a community-oriented cannabis organization that provides the highest quality products and best customer service to qualified people in a safe and responsible manner.
We serve as an industry-leading operator and maintain the highest standards of professional conduct. We are seeking a highly skilled and experienced Director of Retail to oversee our cannabis retail operations. As the Director of Retail, you will be responsible for developing and executing strategies to drive sales, enhance customer experience, and ensure compliance with applicable laws and regulations. Your leadership and expertise will play a pivotal role in establishing and maintaining a successful and compliant cannabis retail business. Key Responsibilities Develop and implement the overall retail strategy for cannabis operations, including short-term and long-term goals, to drive revenue growth and achieve business objectives. Lead and manage a team of dispensary managers, ensuring effective communication, training, and development to drive exceptional customer service and operational efficiency. Oversee the selection, training, and performance management of dispensary staff, including budtenders and other customer-facing roles, to ensure compliance, product knowledge, and exceptional customer experience. Collaborate with cross-functional teams, such as marketing, operations, and compliance, to develop and execute marketing initiatives, inventory management strategies, and operational protocols. Stay abreast of the latest trends and developments in the cannabis industry, including regulatory changes, consumer preferences, and competitor activities, and adjust strategies accordingly. Ensure compliance with all applicable local, state, and federal laws and regulations governing the retail sale of cannabis products, including licensing, security, and record-keeping requirements. Develop and monitor key performance indicators (KPIs) and operational metrics to measure the success of retail operations, identify areas for improvement, and implement corrective actions. Establish and maintain relationships with suppliers, vendors, and partners to ensure consistent supply chain management and high-quality product offerings. Conduct regular store visits and audits to assess compliance, operational standards, visual merchandising, and customer service levels across all retail locations. Collaborate with the executive team and Finance to create and manage budgets, analyze financial performance, and make data-driven recommendations for improving profitability.

• Performs other related duties as assigned.

Preferred Requirements & Qualifications

• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
• Exceptional communication and interpersonal skills to effectively collaborate with internal teams, external stakeholders, and regulatory authorities.
• Proven experience (at least 5 years) in managing retail operations, preferably in the cannabis industry or a highly regulated retail sector.
• A deep passion for the cannabis industry and its potential to positively impact people's lives.
• Cannabis experience a plus Bachelor's degree in business administration, retail management, or a related field or equivalent experience.
• Strong problem-solving and decision-making abilities with a focus on innovation and continuous improvement.
• Excellent understanding of customer experience principles and the ability to create an exceptional retail environment.
• Sound business acumen with the ability to develop and implement strategic plans, manage budgets, and analyze financial data.
• In-depth knowledge of cannabis products, regulations, and compliance requirements, including licensing, security, inventory management, and point-of-sale systems.
• Strong leadership skills with a demonstrated ability to build, develop, and motivate high-performing teams.

Note: This job description is intended to outline the general responsibilities and qualifications of the Director of Retail for Cannabis role. It is not exhaustive and may be subject to change based on the needs of the organization. Other Must be at least 21 years old.
Must consent to CORI and social media background checks.
Must be legally eligible to work in the United States. Travelling is required. Sitting or standing at a desk for long periods of time. Revolutionary Clinics is harnessing the positive power of the emerging cannabis industry to raise the standard for alternative care and generate economic opportunity across Massachusetts. At its three registered marijuana dispensaries in Cambridge and Somerville, Revolutionary Clinics provides the highest quality medical marijuana products and the very best in-patient care and was named the best medical dispensary in the state by its peers in 2019. Its state-of-the-art cultivation facility in Fitchburg, Massachusetts is one of the largest in the state and supplies over 120 retail establishments with sought-after products and flower.
Revolutionary Clinics employs more than 360 colleagues across its manufacturing and retail operations and generated hundreds of thousands of dollars in tax revenue for Massachusetts’ communities.
Through its corporate social responsibility program, Cannabis with a Conscience, Revolutionary Clinics joins with a range of partners in supporting healthy lives and vulnerable populations, advancing community revitalization efforts through philanthropy and public-private partnerships, and promoting diversity within the cannabis industry.