Director Of Quality Assurance

Here at Pharmatech, we pride ourselves on being the most customer-focused manufacturer of nutritional products while providing a company culture centered around diversity and inclusion. We’re honest, transparent, and committed to doing what is best for our teams, our customers, and our community. We offer competitive compensation and benefits, as well as an opportunity for continuous growth in a supportive and harmonious environment. Pharmatech is seeking like-minded individuals to join our family today!

The Director of Quality Assurance will be responsible for implementation of the policies and procedures to ensure adherence to the quality assurance system and oversight of a team that promotes customer satisfaction. Champions continuous improvement efforts and defect reduction initiatives to establish an effective quality assurance program. Initiates and implements quality improvement activities as appropriate to enhance the performance of the company’s production. Educate and train employees as to their impact in the quality management system. Plans and directs Quality Assurance activities of the organization by performing the following duties personally or through subordinate managers.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Responsible for compliance including leading internal and external quality audit functions.
• Supports concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
• Interacts with subordinate supervisors, outside customers, and functional peer groups at various management levels. Interaction normally requires the ability to inspire and gain cooperation of others, to conduct or aid other in conducting presentations or to exchange information.
• Communicates quality issues, trends and losses to all relevant organizational departments.
• Serves as the primary quality assurance resource for problem identification, resolution, and continuous improvement.
• Serves as a member of unit’s senior management team providing guidance and leadership to management including formulation or changes to policies under their purview.
• Works to avoid erroneous decisions or failure to achieve results that may cause scrap, rework, use of excessive overtime, and/or delays in schedules.
• Performs root-cause analysis and other problem-solving activities regarding nonconformance of products and processes to identify effective corrective actions and process improvements.
• Ensures the working environment is clean, organized and safe for employees at all times; Understands and ensures staff complies with all safety and environmental policies and practices.
• Generally supervises mid-level management and/or professional staff and may supervise administrative support staff, providing guidance to employees according to established policies and senior management guidance.
• Establishes operational objectives and directs subordinates to achieve assignments by providing leadership, assigning tasks and checking work at appropriate intervals to determine status of assigned projects and ensure goals are met within organization goals of budget, time requirements and high level of quality.
• Tracks industry trends, relevant legislation, and competitor activities.
• Interfaces with supplier and customer quality representatives concerning problems with quality control and assure that effective corrective action is implemented.
• Instructs quality assurance personnel on quality control and analytical procedures.

Supervisory Responsibilities: This job provides high level leadership and management to functional area(s) which may include supervision of managers and supervisors and direct supervision of other exempt and non-exempt personnel. Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include providing leadership to employees, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience: Bachelor's degree in technical discipline for production/quality and engineering/sales engineering related positions and in a related business discipline for administrative/sales/finance/supply chain related field and 10+ years of directly related experience and/or training or equivalent combination of education and experience. Position requires a minimum of 5 years of supervisory/management experience.

Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and/or legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to senior/Corporate management and customers.

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: To perform this job successfully, an individual should have a general knowledge of Microsoft Office and ERP/MRP Software.

Other Skills and Abilities: Working knowledge of Lean Manufacturing/6 Sigma/Kaizen

Job Type: Full-time

Pay: DOE

Schedule

• Monday to Friday

Education

• Master’s (Preferred)
• Bachelor's (Required)

Work Location: In person