Director Of Operations Jobs

Our Company

The workplace is undergoing a complete transformation. Today with the rise in hybrid working and expectation of employee personal choice, use of the workplace has become completely unpredictable. In order for workplace and real estate leaders to effectively manage space and serve today's employees, they need to fully understand physical space and how people are using it in real-time. This ability is called spatial intelligence, and VergeSense is the leader in providing these insights, which lead to reduced real estate costs, improved employee retention, and better sustainability.

VergeSense is the leading workplace analytics platform used by innovative Fortune 500 companies across the world. These businesses use VergeSense to transform their static office into a dynamic workplace that matches today's employee needs and expectations. Powered by intelligent sensors and AI-driven insights, customers rely on VergeSense to reduce or reinvest real estate, improve building operations, and create spaces that meet today's employee expectations.

The Role

VergeSense is seeking a Director of Operations who will be accountable for reliably and consistently delivering our products to our customers. Specifically, this person will oversee supply chain, logistics, and manufacturing. A key part of this role will be to work with executive stakeholders across VergeSense to understand trends in quality and demand. This person will oversee the relationships with our external partners that supply, store, and transport our products, ensuring we are operating at a high level of efficiency while maintaining strong relationships. Reporting to the VP of Connected Devices the Director of Operations will thrive in a high-growth, fluid, and metrics-oriented environment, with a deep passion for delivering value to customers.

What You'll Do:

• Drive partner evaluation and selection
• Forecasting and planning - develop and operate a process to tightly loop sales and operations to drive efficient ordering and production
• Act as player-coach across the team - by diving in and helping you’ll help set the standard and build a strong understanding of what’s going on
• Define, monitor, and evolve our distribution strategy
• Ensure that we are developing scalable, repeatable and reliable manufacturing processes
• Manufacturing and Manufacturing Engineering
• Drive sustainable and reliable access to our finished goods and the components that go into them
• Drive pricing and contract negotiations with critical suppliers and partners
• Holistically be accountable for the cost of delivering our product, the quality of the delivered product and the consistency and predictability in which we can deliver it
• Set vision and strategy for global operations including warehousing, distribution, compliance, etc
• Manage existing strategic partners (such as EMS/ODM/CM) and select future ones
• Supply Chain - leading our supply chain team to;
• Organizationally oversee the supply chain, logistics, and manufacturing teams
• Logistics - leading our logistics team to;
• Constantly evaluate VergeSense’s Fulfillment process to increase efficiencies, lower costs, and improve customer service
• Manage & select logistics partners across 3PL, shipping, and importing
• Recruit, lead, and develop the team

Qualifications:

• Proven track record of entering new disciplines, developing relevant skills, and succeeding
• Visible leadership skills and executive presence. The ideal candidate demonstrates the ability to provide thoughtful leadership, think strategically, and effectively communicate their vision across the organization
• 10+ years of diverse experience in Supply Chain, Operations, Sourcing, and Fulfillment
• 6+ years of experience building and leading teams in high-growth, global organizations
• Proven track record in implementing global solutions that support internal and external customers

A successful candidate resonates and embodies our core values:

• Deliver quality results: Maintain razor-sharp focus on what matters. Ruthlessly prioritize, cut distractions, and commit to excellence
• Be customer obsessed: Advocate for customers. Constantly listen to customers, prioritize customer needs across every business objective, and continuously add value to the customer experience
• Lead with empathy: Nurture an inclusive workplace environment where people from all backgrounds are seen, heard, and supported. We thrive together
• Just get started: Dive in! You have agency, so take ownership. Don’t hesitate to make decisions and embrace uncertainty as an opportunity to learn
• Communicate with high bandwidth: Communicate in a clear, accurate, and appropriate manner. Encourage different viewpoints and accept feedback. Speak candidly, even when it may be uncomfortable

Benefits

• Competitive compensation and equity
• Open Vacation policy: take time off when you need it
• A high-impact role in an emerging industry leader
• Employer-sponsored medical, dental and vision insurance

We value people from all walks of life who exhibit kindness, curiosity, discipline, humility, and passion to excel at what they do. If you would like to contribute to our team, we encourage you to apply.