Director Of Operations Jobs

Company Overview

We are an established online wine company with a mission to provide exceptional wine selections at unmatched prices. As we continue to expand, we are seeking a highly skilled and experienced Director of Operations to lead our operational functions and ensure smooth and efficient operations across all of our companies.

New Last Bottle, Inc. is the parent company of four highly popular online wine sales platforms:

Last Bottle:A Napa Valley-based online wine shop with a twist: we offer just one hand-picked wine per day, always at incredible prices (we're talking 30%-70% off retail). The best part? There are no subscriptions, no fees, and free shipping offers.

First Bottle:First Bottle is an online, browsable wine shop, or (as we like to say) “a curated selection of vino for the discerning wine lover, at incredible prices.” We’re wine nerds who specialize in fine, rare, and collectible bottles, all conveyed in a friendly, down-to-earth style.

Invino:A browsable online wine shop with astoundingly excellent pricing on wines you know and love, plus imports and new discoveries. At Invino we’re equally good at tasting wine and sourcing deals for our loyal customers.

Last Bubbles:The first and only daily wine deal that is 100% sparkling! Sister-brand to Last Bottle with the same business model.

Director of Operations Position Overview:

As the Director of Operations, you will play a pivotal role in overseeing and optimizing our operational processes, from procurement and inventory management to logistics and order fulfillment. You will be responsible for managing a high-performing, high-volume team and working closely with cross-functional departments to ensure the successful execution of our business strategies. Your focus will be on improving efficiency, reducing costs, contract negotiations, and enhancing customer satisfaction.

Job Duties and Responsibilities:

• Develop and execute strategic plans to optimize our supply chain, ensuring a smooth and timely flow of incoming and outgoing wines.
• Monitor inventory levels, forecast demand, and implement inventory management strategies to reduce carrying costs.
• Manage daily operations of the business:evaluate, improve and implement internal process improvements regarding order flow and fulfillment.
• Manage a team of employees and coordinate with other departments such as marketing, customer service, and finance. Set clear performance expectations, provide regular feedback, and facilitate professional development opportunities to enhance team members' skills and capabilities.
• Collaborate with vendors and freight carriers to negotiate favorable terms, manage contracts, and establish efficient logistics networks.
• Continuously monitor and evaluate the KPIs of the business and implement changes as necessary to ensure continued success.
• Utilize data analysis to develop and implement strategies to increase revenue and profitability.

Quality Assurance and Compliance:

• Establish and enforce quality control measures throughout the supply chain and warehouse operations, ensuring that all wines meet our strict quality standards and regulatory requirements.
• Work with key stakeholders and our legal team to execute our compliance strategy.
• Stay up-to-date with industry regulations, laws, certifications, and compliance standards related to interstate wine shipping and warehousing.

Qualifications:

• Education: A bachelor's or master's degree in business, operations management, supply chain management, or a related field is preferred.
• Knowledge of Microsoft Office Suite, Google Suite, Wine E-commerce platforms, and inventory management systems.
• Analytical skills: Highly analytical, with the ability to analyze data and use it to make informed decisions about the business. Develop and implement strategies to increase revenue and profitability.
• Leadership skills: A strong leader who can effectively manage and motivate a team, provide direction, set goals, and create a positive and productive work environment. Demonstrated ability to lead and motivate a diverse team, fostering a collaborative and results-oriented environment.
• Industry knowledge: A thorough understanding of the wine and beverage industry, including supply chain management, distribution, sales, and marketing.
• Strong knowledge of supply chain management principles, logistics, inventory management, and technology.
• Attention to detail: Strong attention to detail is paramount for ensuring that all processes are running efficiently and maintaining quality control standards throughout the business.
• Excellent organizational and project management skills.
• Communication skills: Excellent communication skills are a must, both written and verbal. They should be able to communicate effectively with employees, customers, suppliers, and key stakeholders.
• Experience: Candidates should have at least 5-7 years of relevant experience in operations management, preferably in the wine or beverage industry. Experience with e-commerce and online sales is also highly desirable.

Compensation:

• Salary Range: $105,000 - $130,000 per year + bonus (commensurate with experience and qualifications).
• In addition to the salary, we offer a comprehensive benefits package including health and dental insurance, 401K matching, life and disabilityinsurance, and a generous Paid Time Off Plan.