Director Of Operations Jobs

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking a Director of Operations to join our team at Everline Spa & Resort. The Director of Operations is responsible for overseeing the operations of the property, including; front office, fitness, spa, rooms, and food and beverage. This role embraces the property’s vision and service culture promoting unity and teamwork amongst all departments, and cultivates a supportive and productive relationship with internal and external partners. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

In this role you’ll:

• Create strategic alignment between ownership, property, and individual goals to ensure success.
• Effectively represent the property in the local community, regionally and nationally.
• Lead the career development of self and others by attracting and retaining high performing talent, by encouraging and supporting career development and driving continuous learning.
• Manage organizational change productively by driving continuous improvement, building support for change, and adapting to change.
• Provide innovative strategies to effectively differentiate the property from others in the market.
• Ensure the property is operated safely and securely according to property and company standards.
• Achieve high levels of customer satisfaction from property guests and associates.
• Consistently deliver accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity.

Qualifications

The ideal candidate will be:

• Strong in driving group business, and understands and can direct public relations opportunities.
• Able to implement and maintain a guest service focused culture in a long-term, consistent manner.
• Experienced with at least 2 years of experience in a similar role, preferribly with a degree in Hospitality, Business, etc.
• Knowledgeable in revenue and yield management strategies.
• Knowledgeable of income statement, balance sheets, cash flow, hospitality accounting and internal control principles. Strong cost management / operating margin skills; develops and delivers monthly/quarterly forecast and annual operating budgets on a consistent basis; develop annual business plans / budgets and then effectively monitor performance against plan.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Paid time off/sick time
• An employee assistance program.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Participation in a 401(k) plan with a company match.
• Group medical, dental, vision, life, and disability benefits.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.