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Director Of Operations - Food And Beverage -Paycom Center

Company

Levy
Address , Oklahoma City, 73102, Ok
Employment type FULL_TIME
Salary
Expires 2023-07-12
Posted at 1 year ago
Job Description
Levy Sector

LOCATION: Oklahoma City, OK - Paycom Center - Home of the NBA's Oklahoma City Thunder

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Director of Operations is responsible for leading our team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.


Detailed Responsibilities
  • Identifying opportunities and driving continual improvement in our location operations
  • Participating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goals
  • Personally lead the coaching and mentoring of future talent within the location - developing the next generation of leaders
  • Planning budget and P&L management to support optimal financial achievement
  • Leading the continual development of the location’s food story and guest experience
  • Closing/Signoff Payroll on a bi-weekly basis for team members
  • Responding to emails, phone calls and any associated administrative work corresponding with role responsibilities
  • Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
  • Identifying and planning for management support needs when the business will exceed the location’s current resources
  • Reviewing and processing any expense reports submitted by team members in Concur
  • Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
  • Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
  • Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
  • Managing team recognition program 'Levy Legends' by leadership promotion and participation
  • Building a strong partnership with locations partners
  • Interviewing applicants interested in roles requiring hiring consideration and approval
  • Conducting event walks interacting with team members, guests, partners and VIPs
  • Ensuring all financial reporting is completed in a timely and accurate manner
  • Delivering against our financial goals and budgets
  • Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
  • Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
  • Reviewing financial reports and developing action plans to best achieve business goals
  • Completing corrective action, where necessary, to hold team members accountable and improve future performance
  • Proactively coaching and motivating team members to deliver their best
  • Conducting manager meetings to engage, inform and build alignment
  • Driving shrinkage prevention efforts to minimize financial risk to the business
  • Other duties as assigned
  • Coaching the operations management team
  • Leading continual operational improvement planning
  • Coaching team members for optimal performance and engagement
  • Working with regional and Home Office leadership to drive innovation and best practices at the location
  • Completing team member performance reviews including career development planning and compensation reviews
  • Acting as the figurehead at the location for Levy’s Work of Change initiative - build a diverse and inclusive team who represent the community the location serves

Job Requirements
  • Bachelor’s Degree in Hospitality Management is preferred
  • Passion for hospitality, food, and retail
  • High level of computer literacy
  • Excellent interpersonal and stakeholder management skills
  • Understanding of financial concepts
  • 5+ leadership experience in Hospitality or Retail

Curious about Life at Levy? Check it out: Levy Culture


Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.


Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

  • Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Health and Wellness Programs
  • Dental
  • Flexible Time Off Plan
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Life Insurance/ AD
  • Flexible Spending Accounts (FSAs)
  • Holiday Time Off (varies by site/state)
  • Retirement Plan
  • Medical
  • Disability Insurance
  • Commuter Benefits
  • Vision
  • Discount Marketplace
  • Associate Shopping Program

Levy maintains a drug-free workplace.

Req ID: 1186979

Levy Sector

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JON SANCHEZ

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