Director Of Onsite Program Management

Overview
Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.
Position Summary: The Director, Program Management is responsible for leading operational and organizational strategy and execution. From developing project charters through validation of improvement and opportunities, and leading process improvement initiatives, this leader will be wholly responsible for leading cross functional project teams and associated projects to success. Through leading high-impact projects, this leader will play a key role in ensuring proven process improvement methodologies become a way of life at Athletico.
Responsibilities
Essential Duties and Responsibilities:
The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

• Establish appropriate controls, metrics and monitoring processes to ensure gains are sustained
• Quantify potential and actual benefits in terms of quality, cost and delivery
• Identify processes improvement opportunities, propose lean processes and drive their successful implementation
• Develop and Enhance Implementation Playbook for all cross functional teams involved in the strategy, planning and execution of a new client implementation.
• Develop tools for tracking progress, risks, and synergies related to enterprise program management
• Expert in interface management and ability to understand and manage dependencies. Serve as internal consultant to conduct root cause problem solving and countermeasure identification for critical business opportunities.
• Lead and develop staff through on‐boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
• Create and prioritize enterprise project management with focus on the highest value programs for the Onsite business
• Partner with management to assess current processes, identify improvement opportunities and convey the value of continuous process improvement
• Deploy Lean and other process improvement methodologies across the Enterprise. Implement cost savings/revenue generating projects and initiatives.
• Improve processes to reduce non-value-added activity, thereby increasing value and improving the Customer experience
• Lead process improvement projects, delivering significant quantifiable operational improvement and financial benefits across the organization

Qualifications
Qualifications
Education

• Bachelor of Administration or Science degree, BS in Industrial engineering preferred

Work Experience

• Demonstrated analytic capability
• 3 years of experience leading enterprise projects
• Healthcare experience helpful
• Can differentiate between cost savings types and relate project impact to customer experience, productivity, capacity and delivery improvements in quantifiable terms.
• Demonstrated ability and desire to lead change through a diverse portfolio of projects
• Experience in the application of transactional problem-solving methods

Certification/Licensure

• Project Management Professional (PMP) preferred

Knowledge And Technical Skills

• Ability to disassociate past practice and visualize and implement change in the face of obstacles
• May travel up to twenty (20) percent of work week
• Ability to work as a team player with enthusiasm
• Results and action-oriented; organized; ability to deal with ambiguity; a problem solver
• Objective, open-minded, out-of-the-box thinker and change agent
• Computer skills, including MS word, Excel, and PowerPoint, statistical software such as JMP or Minitab a plus. Familiarity with other enterprise software
• Strong verbal and written communication skills with ability to work effectively at all levels
• Ability to talk candidly and openly to affect and influence teammates at all organizational levels

Language Skills

• Ability to read, write and speak English proficiently

The physical demands and work environment describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Physical Demands

• Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.

Work Environment

• Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.