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Director Of Food & Beverage

Company

New Jersey Growth
Address , Weehawken, 07086, Nj
Employment type FULL_TIME
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Overview:
The Director of Food & Beverage is responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Responsibilities:
  • Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
  • Cooperate in menu planning and preparation.
  • Work with other Executive Committee members and keep them informed of F&B issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Supervise all F&B personnel.
  • Ensure the training of department heads on SOP’s, report preparation, technical job tasks.
  • Prepare and submit required reports in a timely manner.
  • Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
  • Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
  • Attend and/or conduct departmental and hotel training (CARE, One to One), etc.
  • Monitor quality of service and product.
  • Ensure departmental compliance with SOP’s.
  • Organize and conduct department meetings on a regular basis.
  • Oversee operations of the employee cafeteria.
  • Ensure overall guest satisfaction.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Coordinate and monitor all phases of Loss Prevention in the F&B department.
  • Ensure timely purchase of F&B items, within budget allocation.
  • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
  • Respond to guest complaints in a timely manner.
Qualifications:
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to maintain confidentiality of information.
  • Participate in M.O.D. coverage as required.
  • At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Attend all hotel required meetings and trainings.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Long hours sometimes required.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Perform other duties as requested by management.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Maintain a warm and friendly demeanor at all times.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.