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Director Of Evaluation Jobs

Company

UTEC

Address Lowell, MA, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-09-07
Posted at 9 months ago
Job Description
Job title: Director of Evaluation


Reports to: Chief Operations Officer (Sr. Director of Special Projects in the Interim)


Department: Data & Evaluation


Type: Full Time


Background on UTEC, Inc.


UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused model begins with intensive street outreach, reaching proven high-risk youth where they’re at. UTEC engages youth in workforce development and educational programs, and provides mental health services and intensive case management. Social justice and civic engagement are embedded in all programming. For more info, please visit.


UTEC is committed to its vision for Diversity, Equity and Inclusion which pledges to honor the lived experiences and expertise of individuals; create community and celebration of cultures; challenge all forms of oppression; and embody a culture that leans into discomfort and recognizes it as a growth opportunity. UTEC is dedicated to fair and equitable compensation practice, the health, mental health, and overall well-being of young adults and staff and to creating an environment that supports work-life balance and the individual and professional growth of all.


Job Summary


The Director of Evaluation is responsible for developing, implementing, and managing comprehensive evaluation strategies to assess the effectiveness and impact of UTEC programs. Expertise in data analysis and evaluation methodologies will be instrumental in driving evidence-based decision-making, improving program outcomes, and supporting our mission to make a positive impact on our young adults. The Director assumes responsibility for ensuring that a consistent culture of reflection and learning is supported throughout the agency. Additionally, this position closely collaborates on the evaluation elements of our organizational goals and the impact of these on our funding, marketing, and, most of all, programming. and evaluation of our work.


Supervisory Responsibilities
  • Provide direct supervision to individuals in the following position(s):
  • Data Analyst
  • Ensure adequate time management of direct reports
  • Ensure that all staff can identify the impact of their role on agency-wide goals and metrics for success
  • Provide regular supervision through individual meetings with direct reports on a weekly or bi-weekly basis. In doing so, provide direct reports with ongoing feedback on progress as well as any performance concerns and perform an annual written performance review with each direct report
  • Any specific data/research consultants that may be hired


Duties/Responsibilities


Program Guidance and Recommendations
  • Rates of recidivism
  • Work with program directors to ensure all data is correctly gathered and input regularly by programming staff.
  • Development of metrics and service targets and the development or adjustment of data collection and young adult information in partnership with department directors
  • Employment outcomes
  • Create custom reports, maintain current reports, and train program staff to build reports to provide program data.
  • HiSet graduation rates and other educational outcomes
  • Work with programming staff to set, measure, analyze, communicate, and report on program performance metrics. Examples of these metrics include (but are not limited to) the following: ○ Young adult attendance and level of engagement with UTEC in each area of programming


Organization-Wide Evaluation Guidance


  • Provide accurate, efficient, and reliable data collection and allows for timely outcome reporting
  • Act as a resource to staff to support the understanding of agency-wide and program-specific metrics.
  • Support system enhancement (and migration to new platforms when necessary).
  • Conduct research and help develop recommendations for various policy opportunities to improve outcomes for our young adults.
  • Lead all efforts regarding the continued design and management of our internal employee performance measurement work in the current CRM system (Quickbase).
  • Oversee the collection, analysis, and interpretation of qualitative and quantitative program data.
  • Implement various evaluation methodologies, surveys, and assessments to gauge program performance and identify areas for improvement.


Evaluation, Research, and Writing Support


  • After upgrading and enhancing our current data collection and analysis capacity, work to develop partnerships with external evaluators (e.g., university research partners) and other organizations that can help advance our evaluation and research capacities, serving as the liaison with such collaborators.
  • Should any metrics not meet fund requirements, clearly communicate this information to Leadership and program staff so that any necessary adjustments to programming can be determined and implemented.
  • Ensure funders receive accurate and timely metrics aligned with grant and contract expectations.
  • Work with external evaluators and Director of Contract on external evaluations.
  • Research includes finding and analyzing community-level, regional, and publicly available data sets.
  • Assist the Contract Director in developing , providing data and support in writing any final evaluation grant reports when needed
  • Create monthly, quarterly, and annual reports as necessary, summarizing the totality of the organization's data across all existing metrics; work with the development team to produce impact reports for internal and external stakeholders.


Required Skills/Abilities


  • Excellent oral and written communication skills
  • Must be incredibly well-organized
  • Prior background in evaluation work required
  • Capacity to work independently, manage time and work priorities, multi-task and adapt to a changing environment
  • Ability to provide supervision and guidance to direct reports
  • Ability to make complex data, analysis, and research findings clear and concise to a non-research-focused audience.
  • Experience in youth development or non-profit settings a plus


Education and Experience


  • Demonstrates knowledge of data management and systems (experience with QuickBase a plus, but not required.)
  • Ability to manage ambiguity and change
  • Able to perform and prioritize multiple tasks
  • Must be a self-starter and team player with a positive outlook
  • Excellent organizational and writing skills
  • Ability to synthesize complex concepts and translate their meaning to broad audiences with varied familiarity with data use and analysis.
  • Bachelor’s degree required, Master's in related field a plus
  • Ability to manage conflicting and changing priorities, adapt, and lead through ambiguous projects
  • Prior experience managing a team required
  • Ability to work independently and with various teams
  • Experience supporting and enhancing database processes that support many functional departments
  • Ability to operate with a high level of autonomy and decision-making responsibility
  • Strong leadership, communication & facilitation skills
  • Proficient in identifying solutions and opportunities


Physical Requirements


  • Prolonged periods sitting at a desk and working on a computer.


Salary range is $80,000 - $90,000, commensurate with experience. Benefits include retirement 401K plan, health and dental (50-85% subsidized), 3 weeks paid vacation, holiday and paid sick/personal time, the opportunity for a paid sabbatical after 3 years, first-time homebuyers funding, and free counseling for all staff. Please see for more details.


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