Director Of Distribution Services - Remote Opportunity Based In Mn

THE COMPANY:

BevSource makes beverage dreams a reality for new and established beverage brands. We provide beverage development, validation, sourcing, and production solutions to help our clients navigate the complexities of the beverage industry. For over 20 years, our services have lowered the barriers to entry that can keep great beverage ideas for starting and growing. Our most recent addition to the BevSource family, The Lab, does just that. As a state-of-the-art pilot and quality testing facility, our clients can test, perfect, and validate their ideas on a smaller scale, saving them time and money. BevSource is a fast-growing company with an excess of $100 million in sales and 100 employees located virtually throughout the company with headquarters in Saint Paul, MN.

THE OPPORTUNITY:

The Director of Distribution Services is responsible for creating and implementing strategies, plans and a structure that will create a team whose objectives are customer retention and increased customer loyalty satisfaction. The Director of Distribution Services is a key department leader within the company that is responsible for managing the Distribution Services Manager and Customer Experience Manager that oversee a team of Sales Administrators, Material Planners, and Logistics Coordinators to through the raw material ordering and distribution process of making a beverage, while providing outstanding service to clients and suppliers. This Director will partner closely with both the Director of Purchasing and Director of Sales and report to the VP of Distribution.

A DAY IN THE LIFE:

• Other duties as assigned
• Ensure proper training is in place for departments for new hires and ongoing
• Ensure that KPI’s are established, monitored, and exceeded
• Oversee department accountable for managing the distribution of raw materials from suppliers from order administration through product delivery
• Manage and direct employees including managing performance reviews, setting compensation, developing personal development plans, and day to day performance management
• Develop and drive department initiatives, promote the company and department vision, manage expectations of the team, and remove obstacles
• Maintain consistently high customer and supplier satisfaction levels and create raving BevSource partners for life
• Support, guide, and mentor employees through complex problem solving
• Define and monitor performance of customer satisfaction metrics and ensure continuous improvement programs are in place exceed our customers’ expectations
• Develops and implements strategies to increase quality, reduce cost and complexity, increase efficiency, and is accountable for decisions associated with distribution services
• Utilize NetSuite MRP software and systems effectively
• Provide continuous recommendations on process improvement, category assignments, and strategic department growth
• Manage the hiring process with HR which includes reviewing resumes, conducting face-to-face interviews, and making hiring decisions
• Analyze, implement, and improve purchasing processes and delivery systems to lead continuous process improvement for the team
• Provide line of sight to the team by communicating a clear Vision which will be achieved through the execution of specific department objectives
• Accountable for the vision and strategy of distribution services that delivers business value in alignment with company vision
• LMA (Lead, Manage, hold Accountable) for a team of 8 and growing through implementation and maintenance of “Best Practice” processes, enhanced teamwork, KPI’s, standards of accountability, and utilization of EOS

WHO YOU ARE:

• You are passionate and customer service driven with strong, interpersonal, teamwork and communication skills
• You can analyze existing processes and identify more efficient ways to accomplish goals and meet customer and client requirements; ability to continuously improve processes through regular assessment and adjustment
• You have strong MRP/ERP software understanding and skills, NetSuite preferred
• You have 10+ years of experience in purchasing, customer service, supply chain, or related field
• You live in Minnesota and are comfortable in a hybrid working environment at home and in the Saint Paul office with your team ~3 days per week
• You are enthusiastic about the future of beverage and your excitement is contagious
• You have a proven track record of successful supplier relationships
• You are a strategic and critical thinker with a proven record of success in expanding company objectives and exceeding business goals
• You have experience in the food and beverage industry or consumer packaged goods
• You have a proven ability to lead, inspire and influence a team
• You have a bachelor's degree in business or technical discipline or equivalent of 4+ years of related professional experience
• You have a strong focus on implementing and tracking performance metrics
• You have experience with order management and tracking systems and routing customer deliveries
• You are willing and flexible to travel up to 15% of the time and can work nights and weekends when traveling
• You have 5+ years people management experience, team of at least 4 people preferred

WHY YOU’LL LOVE BEING ON OUR TEAM:

• We continue to build a diverse and inclusive environment that encourages, celebrates, and welcomes the diverse perspectives of our employees which promotes our innovation and creativity within One BevSource.
• Having a voice. We provide empowerment and influence to all our team members.
• A fast-growing company that embraces change with opportunities to learn, grow, and participate in continuous process improvement. Publicly recognized and named Inc Magazine’s 2250 fasted growing companies. Janet Johanson was named Entrepreneur of the Year for the 2021 Heartland Award winner. Becky DuLac was named 2019 CFO of the Year Honoree.
• Opportunity to build deep, meaningful, and lasting (we call it RAVING!) relationships with colleagues and industry partners.
• Rich benefits including affordable medical insurance with fitness reimbursement, 6% 401(k) match, paid time off, summer hours, and flexible work hours.
• A people focused virtual culture united by our shared core values and drive towards a united and transparent vision.

Disclaimer:

If you were excited by any portion of this description but may not think you meet every qualification, that is okay! Don’t disqualify yourself because our team would still love the opportunity to get to know you better. BevSource is all about growth and development!