Director Of Care Coordination

The Director of Care Coordination will be responsible for planning, developing, and leading our new Care Coordination program. In the Care Coordination program, you will be using and supervising person-centered practices that provides services for individuals with disabilities among different health and social service professionals and across settings of care.
Essential Responsibilities:

• Promote collaborative, proactive, and person-focused relationships.
• Providing social or community support systems.
• Present to committees, boards, commissions, funding sources and other community groups and represent the agency on outside advisory boards, committees and commissions.
• Develop and oversee the program budget, including identifying potential funding sources and managing expenses.
• Work with the Electronic Health Records (EHR) Administrator to set up and maintain program records.
• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
• Encouraging self-reliance.
• Work with department leaders to develop and implement processes that align and comply with all contracting or licensing requirements, accreditation standards, and Accord’s mission, vision, and values.
• Lead, plan, develop, implement, and grow care coordination programs that reflect the needs of communities, adhere to best practice and evidence-based models, and are fiscally viable.
• Apply the Entrepreneurial Operating (EOS) system and tools to align program initiatives with business objectives.
• Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training and other resource needs.
• Perform other duties as required or assigned.
• Apply ethical practice principles such as respect for the autonomy, dignity, privacy and rights of the individual.
• Gather and analyze qualitative and quantitative data and measurements for decision-making and evaluation of program effectiveness.
• Promoting a safe environment.
• Reducing or, if possible, eliminating the impact of behavioral health issues.
• Advocate for individuals, including awareness of and sensitivity to culturally appropriate care.
• Ensuring optimal health status and decreasing the rate of health decline.
• Manage and supervise a high performing team poised for growth.
• Integrate and improve the coordination of care by:
• Provide case management services to assess, plan, facilitate and advocate for options and services to meet an individual’s health needs, through communication and available resources to promote high-quality, cost-effective health outcomes.
• Serve as a representative of the agency to the people we support, our community partners and external constituents. Serve as a positive role model for other employees.
• Assure the fiscal viability of programs including seeking new funding sources, building and maintaining positive relationships with funders, and utilizing effective marketing strategies.
• Measure, manage, report and drive employee productivity using EHR, Excel, and other data tools; ensure accountability, promote performance, and meet business objectives.
• Using person-centered practices, coordinate services for individuals with disabilities among different health and social service professionals and across settings of care.

Requirements
Education:

• Bachelor's degree in social work. Master's degree preferred. Must be licensed by the Minnesota Board of Social Work.

Essential Responsibilities:

• Knowledge of health, social services, and funding sources that support individuals.
• Proficient in GSuite, Excel, and third party analytics.
• Experience in program development and implementation, preferably with a focus on services for individuals with disabilities.
• Strong organizational skills.
• Self-starter with ability to work independently and as part of a team.
• Position requires a minimum of 8 years of work experience in the field of human services working with older adults and/or people living with disabilities.
• Experience in budget development and management.
• Minimum of 8 years of experience in a supervisory capacity.