Director, Human Capital Consultant

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

and Responsibilities:

At Visa, our incredibly talented people drive the continued success and growth of our business. As a People team, our mission to recruit, engage, grow, and empower that talent is now more critical than ever.

One of our top priorities this year is to transform our People function with a clear strategy to advance our structure and our systems to better fuel Visa’s growth goals. Our Transformation team are the creators, innovators, and engineers of this effort.

This is a ground floor opportunity to be directly involved in the People Team Transformation as well as the People Team Accelerator, a newly developed team of resources dedicated to rapidly executing strategic and high priority projects.

As a key member of the People Team Accelerator, this individual will serve as a lead resource and will drive the execution of workstream deliverables in partnership with key stakeholders across the People function.

This individual will have high visibility across the Visa People Leadership Team and will have the opportunity to broaden scope and span of control over time.

Essential Functions:

• Act as Project Manager to provide workstream updates to relevant stakeholders
• Drive discussions with senior stakeholders to ensure alignment and progress of workstream deliverables
• Partner with workstream members (e.g. workstream leads, leadership sponsors) to define the key elements of the problem and design solutions
• Analyze external market/industry trends and incorporate into project solution designs as applicable
• Define data needs, dashboards, and analysis to assess overall workstream solution impact against KPIs
• Serve as the leader of the core working team for assigned transformation workstream(s) spanning a variety of business challenges
• Serve as a strategic problem solver, leader, and implementer in partnership with Subject Matter Experts (SMEs), Centers of Excellence (COEs) and workstream lead(s)
• Build, coach and manage a growing team of junior team members
• Participate and at times lead process mapping and design sessions to address problem statement and opportunities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two to three days a week (Tuesdays, Wednesdays, and alternating Thursdays) with a general guidepost of being in the office 50% of the time based on business needs.

This position is open to any US located Visa office, with a preference for Ashburn or Washington DC.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• Experience building, leading, and coaching teams
• Keen eye for process improvement and operational efficiency
• Exceptional generalist who can flex and add value across multiple business challenges
• Exceptional personal accountability and the highest of ethical standards
• Entrepreneurial and flexible, strategic thinker who can balance strategy with detailed execution
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• A very good sense of humor
• Exceptional collaboration and partnership skills in a global, matrixed environment with cross-functional teams
• Self-starter, results oriented individual with the ability to roll up their sleeves and handle numerous projects concurrently with little direction in often ambiguous environments
• Ability to anticipate issues before they arise and work to proactively support resolution
• 5+ years management consulting or HR transformation experience strongly preferred
• Familiar with agile ways of working, ability to adapt quickly to changing priorities, assignments, and roles
• Excellent written and verbal communication skills with the ability to distill complex information into a compelling narrative, and in a variety of formats (ex. presentations, talking points, executive summaries, etc.)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 129,500.00 to 168,300.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.