Director, Global Coffee Alliance (Gca), Global Foodservice

Now Brewing – Brand and Business Development Leaders! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The Starbucks Global Channel Development team collaborates with some of the world’s leading food and beverage companies to develop marketing, innovation, and digital experiences on Starbucks products delivered in channels outside of our retail cafes, including at home coffee, ready-to-drink coffee, and foodservice coffee experiences.
At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. We are in an exciting position to further expand how we deliver on that mission in non-commercial foodservice locations through our global partnership with Nestle.
The Director of Global Coffee Alliance (GCA), Global Foodservice will be a key leader on the Global Channel Development team at Starbucks, working to build a world-class partnership with Nestle, by offering Starbucks beverages in non-commercial foodservice businesses globally in almost 50 markets. Non-commercial foodservice establishments are businesses where food & beverage are not the primary business focus, such as offices, college & university, healthcare, and lodging.
The Director of GCA, Global Foodservice will work together with Nestle’s teams on foodservice coffee beverages and programs to amplify the reach of the brand while ensuring quality experiences that elevate the brand. This leader will be responsible for brand management and stewardship including category leading innovation, quality management and strategic growth initiatives.
This leader must have a partner and customer first focus, with a curiosity about global business and a growth mindset. They must be able to influence with impact, both within Starbucks, and with leadership at Nestle. A proven track record of developing strong relationships, driving results, and excellent communication skills are paramount to success.

Summary Of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership

• Sets an example on how to build strong and successful world class partnerships, and builds this skill within their team 

• Creates a culture of collaboration (across functions, regions and with Nestle) & innovative thinking within Starbucks, to drive enterprise level thinking.

Strategic Planning

• Identifies strategies and tactics to develop our business, through a strong knowledge of the business/channels, and through successfully gaining enterprise level perspective within Starbucks
• Creates the vision and long-term strategy for Starbucks foodservice channels, as well as the annual plan process for North America

Business Development

• Leads new business development conversations in partnership with Corp Development, Finance, Legal, and key cross functional partners internal and external
• Skilled negotiator who sees the whole, communicates with confidence/clarity, thrives in high stakes

Partner Development & Team Building

• Leads a matrixed and diverse team of Starbucks partners based around the world, including strategy and brand management, compliance, program management and innovation
• Has a successful track record of coaching and developing partners, and in building strong teams.
• Responsible for leading and inspiring their partners, and the broader channel development organization, to build best in class talent for Starbucks. 



We’d Love To Hear From People With

• Passionate for developing people, leading teams and delivering shared success through others
• Strong knowledge of marketing, product/equipment/innovation development
• Extraordinary at developing strong working relationships with in- and external partners(hips)
• Functions effectively with ambiguity and ability to navigate across two large organizations
• Deep understanding of branded foodservice, licensing and/or retail
• Thrives in ambiguity and when the stakes are high
• Strong financial and commercial acumen
• Ability to work in a cross functional, global, matrix environment
• Strong agility, initiative, and ability to work under pressure with competing priorities
• Minimum 10 years of experience in roles which centered on brand stewardship, strategy and business development.
• Bachelor’s degree required; advanced degree preferred
• Excellent communication, influencing and collaboration skills

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected].