Direct Support Area Office Supervisor

The Iowa Department of Health and Human Services (HHS) is seeking a Direct Support Area Office Supervisor to join the team at the Glenwood Resource Center (GRC). This is a full-time position with opportunity for growth and development.

Please note that GRC employees are eligible for a $1,500 retention payment for a commitment of 7 pay periods (14 weeks) and are eligible for renewal at the end of each 7 pay periods until the facility closes. Speak to the hiring manager for more information on eligibility.

The Direct Support Area Office Supervisor manages staff scheduling, ensuring adequate staff are on shift to meet the minimum health, safety and active treatment needs of those in care. This includes managing scheduling of extra hours and staff call-ins, appropriate and timely documenting and reporting to house supervisor for attendance review purposes.

This position completes rounds at houses, vocational sites and recreation areas, monitoring to ensure that treatment plans are implemented appropriately. The Office Supervisor provides training, as needed, and reports all concerns to the house supervisor. The Office Supervisor responds to critical incidents, providing leadership and support to the area, completes and reviews Incident Reports as needed and reports incidents per policy, regulation and statute. This position will also work as direct support staff to provide minimum, necessary coverage for other team members as needed.

The Direct Support Area Supervisor confers with the Treatment Program Administrator (TPA), recommending needed changes to minimum staffing numbers, staff placements, schedule rotations, support needs and/or other concerns within the area. This position is expected to anticipate and report potential upcoming scheduling/staffing concerns and immediately report to the TPA any concerns that are unable to be resolved or otherwise warrant awareness.

We Have a Great Total Compensation Package, Including

• Paid Holidays (9 days/year)
• Iowa Public Employees' Retirement System (IPERS)
• Long-Term Disability Insurance
• Health, Dental and Vision Insurance
• Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan)
• Flexible Spending Accounts
• Vacation Leave
• Sick Leave
• Life Insurance

For additional information on benefits click here .

Glenwood Highlights

• Glenwood is just 25 minutes from Omaha and 2 hours and 10 minutes from Des Moines. Check out these 10 Reasons to Move to Iowa .
• The Loess Hills landform is an Iowa treasure that spans more than 1,080 square miles along the eastern edge of the Missouri River flood plain. This unique feature is up to 15 miles wide and 220 miles long. Bridging rural and metropolitan areas, the hills have something for everyone.
• Home of the Mills County Historical Museum, seven historical buildings with the largest display of Prehistoric Native American Artifacts in the state of Iowa are located here. Nearby you can find the Hillsdale Lily Garden with 159 lily varieties on an acre of land surrounded by a walking path.
• The City of Glenwood is home to approximately 5,000 friendly people in the Loess Hills of southwest Iowa. A small rural community with strong ties to the Council Bluffs and Omaha metropolitan area, Glenwood is a dynamic and welcoming place to live and work.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages foster youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, veterans and persons with disabilities are also encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Minimum Qualification Requirements

Experience equal to two years of full-time work as a nursing or therapeutic assistant in a health care facility or other facility for the intellectually disabled, mentally ill, elderly, physically ill or disabled;

OR

an equivalent combination of education and experience substituting one year of post high school education (thirty semester or equivalent hours) with an emphasis in nursing and/or the social or behavioral sciences for one year of experience to a maximum substitute of one year.

For additional information, please click on this link to view the job description .

Additional Qualification Requirements

Designated positions in this job class require applicants to obtain the required Commercial Drivers License and endorsements within a period of time as determined by the appointing authority at the time of hire.