Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Desktop Support
- Service Desk Desktop Support Specialist
- VIP Support Desktop
- Desktop Support Specialist
- Senior Desktop Support Specialist
- Desktop Specialist
- It Support Consultant– Desktop Support Specialist
- Executive Desktop Support Specialist
- Customer And Desktop Support Specialist
- It Support Analyst – Desktop Support Specialist
Some similar recruitments
Very Urgent Laptop/Desktop Support Role
Recruited by TechStar Consulting Services Inc. - Salem NH 8 months ago
Address Covington, LA, United States
Desktop Support Engineer Jobs
Recruited by Tech People 247 9 months ago
Address Hopewell, VA, United States
Desktop Support Engineer Jobs
Recruited by AZAD Technology Partners 10 months ago
Address Fort Belvoir, VA, United States
Desktop Support Jobs
Recruited by ProTask Inc is becoming INSPYR Solutions 11 months ago
Address Vienna, VA, United States
Executive Support Specialist Jobs
Recruited by US Office of the Inspector General 1 year ago
Address , Wallops Island, Va
$98,496 - $158,432 a year
Desktop Support Technician Ii Us
Recruited by Open Systems Inc. 1 year ago
Address Salem, VA, United States
Desktop Support Specialist Jobs
Recruited by GovCIO 1 year ago
Address , Fairfax, 22033, Va
Desktop Support Technician Jobs
Recruited by Open Systems Inc. 1 year ago
Address Richmond, VA, United States
Executive Desktop Support Technician
Recruited by Leidos 1 year ago
Address , Arlington, 22201, Va
$66,300 - $137,700 a year
Desktop Support Technician (Information Systems Specialist 4)
Recruited by Oregon Health Authority 1 year ago
Address , Salem, Or
$4,182 - $6,118 a month
Desktop Support Specialist Jobs
Company | BioSpace |
Address | Manassas, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet News |
Expires | 2023-06-05 |
Posted at | 1 year ago |
The Desktop Support Specialist coordinates and executes technical support services to users of the organization's personal computer and telecommunications systems. They provide initial employee support for technical inquiries via phone, email, and messaging applications.
The Desktop Support Specialist works on assignments that are semi-routine in nature. They normally follow established procedures on routine work and require instructions on new assignments. They recognize the need for occasional deviation from practice and apply acquired job skills and organizational policies and procedures to complete assigned tasks.
Responsibilities
Education and Experience:
ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
The Desktop Support Specialist works on assignments that are semi-routine in nature. They normally follow established procedures on routine work and require instructions on new assignments. They recognize the need for occasional deviation from practice and apply acquired job skills and organizational policies and procedures to complete assigned tasks.
Responsibilities
- Provide technical assistance and training to system users.
- Perform installations, modifications and repairs on personal computers and peripheral devices.
- Log or record support tickets and/or cases.
- Track hardware and software inventory.
- Ensure the daily operations of internal technology applications and equipment.
- Troubleshoot software and hardware issues on laptops, desktops, tablets and/or smartphones.
- Assess the nature of problems and resolve basic support issues.
- Respond to user problems for both software and hardware applications.
- Install personal computer and associated hardware, software, and peripherals. Install software upgrades, perform minor programming, and run diagnostics on computer hardware, when required.
- Load and configure operation systems and applications such as word processing, database, and spreadsheet programs.
Education and Experience:
- High School diploma and 2-5 years' experience or equivalent experience.
- Follow all company safety practices, Standard Operating Procedures (SOP's) and policies.
- Self-starter, motivated and takes initiative; strong interpersonal and problem-solving skills; able to work collaboratively with all levels of staff to resolve problems and external partners to maximize performance, creativity, problem solving and results.
- Skills and abilities sufficient to perform the essential functions such as research, communication with employees and vendors, and technical skills (configurations, wiring, etc.) are required.
- Strong interpersonal skills, including conflict resolution with individuals in high stress situations.
- Resourceful, diplomatic and professional; deliver outstanding customer service while maintaining a pleasant phone present; with strong analytic abilities, an attitude and work style that supports teamwork, collaboration and positive relationships.
- Excellent written and verbal communication skills, including excellent listening skills to communicate clearly, concisely and effectively.
- Knowledge of PC/Network system practices is also required.
- Intermediate Knowledge of Microsoft Office Applications.
- Other applications as defined by the ATCC.
- Knowledge of core network services used by all desktops including internet, printing, et cetera.
- Ability to troubleshoot and repair PC hardware.
- Intermediate Knowledge of Windows Client Operating Systems.
- Perform other duties as assigned.
ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago